Company Description

Informa PLC is a leading international events, intelligence and scholarly research group. Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions. Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.

Job Description

The Salesforce Trainer will be part of the Sales Operations Team and will be responsible for the following:

• Preparing and delivering hands-on training courses to different user types, on how best to use Salesforce
• Developing and implementing individual training plans for the different user types
• Conducting assessments 
• Completing and maintaining training records and assessment documentation
• Recording and reporting on attendance and progress 
• Developing better training methods, measuring the effectiveness of the training
• Staying up to date with Salesforce news and releases
• Maintaining trainer's current training and qualifications

Qualifications

• Salesforce certification
• Extensive experience using Salesforce, typically as an administrator or developer
• Knowledge of the Salesforce applications, including those for sales and marketing, and customer service
• Quality presentation skills
• Good writing skills
• Professionalism
• Excellent communication skills
• Passion to help others learn 

Additional Information

Candidates must be eligible to work in the country for which they are applying.

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), gender identity, age, marital status, citizenship, or other protected characteristics under federal, state or local law