Salesforce Technical Architect - Opportunity for Working Remotely at VMWare (Philadelphia, PA)

| Philadelphia, PA
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Why will you enjoy this new opportunity?

The Chief Digital Transformation Office (CDTO) offers an opportunity to shape and drive VMware's Digital Transformation to enable Operations to scale and support VMware's growth.

We are part of Customer Experience and Success IT engineering team responsible for accelerating digital transformation of VMware's GTM, Customer experience businesses by providing technical leadership to implementing scalable technical solutions for the critical business initiatives.

We are on an initiative to help expand VMware's global support, services, and success businesses by providing appropriate tools that will lay foundation for SaaS offerings thereby improving the business process efficiency and effectiveness.

This high visibility Techno-functional Architect role provides a unique opportunity to grow your career by deepening your product engineering expertise and providing solution design opportunities. You will have opportunities to participate in functional, domain specific solution architecture design discussions with product owners, by presenting data and valuable points of consideration to resolve problems. This implementation experience is critical for anyone with a passion in product engineering looking to broaden their technical acumen.

What are the performance outcomes over the first 6-12 months you will work toward completing?
  • Within 30 days of employment, become competent with VMware's global support, success, and services business processes and implementations.
  • Within 60 days of employment, develop technical designs, architectural solutions with end-to-end processes, using industry best practices.
  • Be a key contributor in developing technical architectural frameworks Salesforce Lightning/Aura/LWC and modern web technologies.
  • You will work closely with architects and product owners to design and implement right level of non-functional needs such as quality, scalability, performance, flexibility, modularity, maintainability etc.
  • Develop prototypes for new foundational product capabilities.
  • Research broader technological capabilities, new features as needed to suit business requirements

What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

  • Partner with business and service owners to analyze business requirements and develop hands on end-to-end technical solutions
  • Design solutions for scale applying architecture frameworks, best practices and principles (quality, performance, flexibility, modularity, maintainability etc.)
  • Deep understanding and knowledge with enterprise scale integration patterns and microservices frameworks
  • Engages with other architects regarding technical architecture and architect creative solutions that solves business and technical problems
  • Leads proof of concepts and hands on coding in Apex programming, Lightning (Aura and LWC), APIs development and integrations
  • Provides overall Salesforce and ecosystem technical expertise including AI for customer service, search solutions, and Gainsight platforms
  • Perform platform health assessment and optimizations including performance improvements, tracing and debugging using Salesforce tools (Events monitoring) and other technologies
  • Solid understanding of Customer support and success capabilities and functional areas
  • Builds strong relationships and mentor junior team members
  • Ability to communicate complex technical solution to non-technical users, executive level presence and outstanding written and verbal communications skills
  • Knowledge of SDLC and Agile methodologies and frameworks

What is the leadership like for this role? What is the structure and culture of the team like?

You will be joining the CXS engineering team responsible for accelerating digital transformation of VMware's Customer experience businesses by providing technical leadership to implementing scalable technical solutions for the critical business initiatives. The global team is spread throughout VMware offices including Palo Alto, CA, Boston, MA, Cork Ireland and Bangalore, IN.

This role will be reporting to Director, IT Business Applications. The team structure is flat with access to all the leaders and their teams. We expect you to take advantage of this diverse work culture to develop yourself into a senior technical member who will execute future state technical vision with end-to-end ownership.

The team culture is one based on building trust, on-going development through coaching, and giving back to the community through service learning.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by
  • Employee Stock Purchase Plan
  • Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
  • Generous Time Off Programs
  • 40 hours of paid time to volunteer in your community
  • Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
  • Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
  • Healthy and local inspired snacks in all our on-site pantries

This job opportunity is not eligible for employment-based immigration sponsorship by VMware


This job may require the candidate to comply with travel restrictions and/or work from a facility that requires full vaccination prior to entry.

Category : Engineering and Technology
Subcategory: Software Engineering
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2021-11-03

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
More Information on VMWare
VMWare operates in the Software industry. The company is located in Palo Alto, CA. VMWare was founded in 2022. It has 32871 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 5 open jobs at VMWare, click here.
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