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Are you innovative and precise? Can you expertly bridge the gap between business problems and technical solutions? Catalyst has the perfect opportunity for you! We are looking for a Salesforce Consultant who takes pride in ensuring client success. Our 30-year history of knowing our team, clients, partners, and community allows us to build collaborative solutions that create meaningful bridges between our clients and their customers, our cities and their constituents, our cohorts, and our community. We offer fully remote positions, flexible work and PTO policies, training reimbursements, home office assistance (inclusive of company laptop), 100% coverage for medical, dental and vision, and paid parental leave to all our full-time team members.
Skills Required
  • Experience with Salesforce configuration including workflows rules, process builder, flows, page layouts, record types, objects, etc.
  • Ability to present demos of completed work to project team and stakeholders with clear communication and explanation
  • Able to translate customer business requirements into user stories for development and configuration work
  • Experience in different stages of an implementation project from requirements gathering, configuration, testing and training
  • Exceptional verbal and written communication skills, especially as it relates to relaying technical concepts
  • Technical intuition; able to jump in and configure software

Preferred Experience
  • Bachelor's Degree in Business, Statistics, Analytics, Technology or equivalent experience
  • 3 years of enterprise software application experience OR 2 years Salesforce experience
  • Experience implementing Service Cloud or other Salesforce clouds like Community (Digital Experience)
  • Proven understanding of agile development lifecycle
  • Experience in designing scalable solutions and improving business process through a deep understanding of process automation
  • Experience working with developers to design custom code solutions to meet client needs; working knowledge of Lightning Web Components, Apex triggers, etc.

Extra Credit
  • Salesforce Service Cloud certification; other certifications a plus
  • Experience with implementing other Salesforce products and add-ons including FSL, Drawloop, Einstein, Tableau CRM, Service Cloud Voice, etc.
  • Experience with CTI products such as Amazon Connect, inContact or other CTI applications
  • Public Sector or non-profit experience
  • Experience in pre-sales; creating proof-of-concept demos, presenting solutions to clients
  • Experience utilizing project tools such as JIRA, Asana, LucidChart, Confluence
  • Ability to recommend best practices and thought leadership
  • Demonstrated understanding of project management concepts and best practices
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • Vue.jsFrameworks
    • AWS (Amazon Web Services)Frameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • WordpressCMS
    • DocuSignCRM
    • HubSpotCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • Constant ContactEmail
    • MailChimpEmail

An Insider's view of Catalyst Consulting Group, Inc.

How would you describe the company’s work-life balance?

Great company's work-life balance with generous PTO policy, 12 company holidays plus 2 floating holidays, and personal/sick hours. Flexible work schedule with time management and the ability to work from anywhere.

Sergio Lopez

Software Engineer

What does your typical day look like?

As a project manager, I make sure I am aware of all the areas of the project that each team member is working on so that I can see how things fit together and anticipate problems. I participate in design conversations and write or execute test scripts for functionality.

Caroline Hughes

Technical Project Manager

How has your career grown since starting at the company?

Exponentially. I came into Catalyst as an intern without any previous Salesforce experience or knowledge. Through Catalyst, I was able to learn so much more about Salesforce and the skillset that makes up a business analyst.

Ola Chmiel

Salesforce Business Analyst

How do your team's ideas influence the company's direction?

Many of our staff members have brought new and exciting ideas to the table to improve our operations. Instituting processes, productivity tools, developing new lines of business and so many other “things” that we do daily were introduced and implemented by current and former staff members. It is exciting to to think what new ideas are waiting in

Timothy Smith

Managing Principal and COO

What are Catalyst Consulting Group, Inc. Perks + Benefits

Catalyst Consulting Group, Inc. Benefits Overview

100% Employer Coverage for Medical, Dental, Vision
Profit Sharing and 401K
Referral Bonus Program
Training and Certification Reimbursement
Paid Parental Leave

Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Documented equal pay policy
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits

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