Salesforce Platform Manager

| Raleigh-Durham, NC
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Make a difference

Ciber Global wants you. Come build new things with us and advance your career. At Ciber Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

Description:

Ciber requires the services of a Salesforce Platform Owner, with experience in managing delivery of multiple Salesforce platform components and establishing a governance structure for Salesforce platform.

Responsibilities:

  • Understand various Salesforce capabilities and be able to provide input and recommendation during platform selection.
  • Understand various licensing model and provide input to the Portfolios during cost analysis.
  • Work with business teams, various ITD teams, portfolio managers to plan and deliver various Salesforce implementations.
  • Establish a lean work intake and prioritization model for various ITD Salesforce initiatives.
  • Work collaboratively with other Platform Owners to establish a governance structure for various platform implementations.
  • Identify standard skillset and roles needed for Salesforce implementations (both for governance and portfolio teams)
  • Establish framework of operations (Standards, Policies etc) for Salesforce implementations.
  • Identify and create budget forecast (resources, training, technology etc)
  • Facilitate healthy relationships across program teams with diverse technical & non-technical roles.
  • Anticipate issues and risks that may jeopardize the success of program components or the program as a whole.
  • Oversee dependencies and remove obstacles that pose risk to program success across multiple functional organizations and project teams.


Skills and Experience:

  • Experience managing large-scale Salesforce implementations including technical solution delivery, functional and technical team performance and project financials
  • Experience establishing governance structure for Salesforce platform.
  • Familiar with overall Salesforce capabilities and licensing models.
  • Lead multiple client engagements and associated activities (e.g., planning, budgeting, resource mobilization, deliverable definition, and work product)
  • Experience identifying, developing, and implementing techniques to improve engagement productivity (e.g., increase efficiencies, mitigate risks, resolve issues, and optimize cost savings)
  • Demonstrated organizational, communication, interpersonal, relationship-building skills with the ability to work well in a cross-functional environment.
  • Ability to successfully collaborate with multiple functions associated in the areas of software engineering, infrastructure, product management and business operations.


Qualifications:

  • Bachelor's degree in relevant field.
  • Certified Salesforce Advanced Developer desired.
  • PMP certification is a plus.



At Ciber Global our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Find a purpose

Help clients embrace emerging technologies. Create inventive solutions and meet intriguing client challenges. Solve, fix, design and innovate. Be a part of something bigger by helping clients go digital, create engaging customer experiences and transform their business.

Move ahead

Our success as a company is built on practicing inclusion and embracing diversity. Ciber is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At Ciber, our differences are embraced and celebrated. Ciber Global is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Ciber is proud to be recognized as a National Minority Supplier.

National MBE Certification has been issued to Ciber Global, LLC by the Michigan Minority Supplier Development Council.

About Ciber

Founded in 1974, Ciber partners with organizations to develop technology strategies and solutions that deliver tangible business value. Ciber Global is a consulting, outsourcing and business solutions integration provider and partner with offices across the United States and India.

Ciber's strength is enhanced by its parent company, HTC Global, a growing technology innovation and execution leader with 11,000 employees worldwide. HTC Global helps its clients reimagine technology to reach business goals.

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