Salesforce Developer at Dropbox (Remote)
Role Description
Working with Dropbox’s Information Technology Services organization, you will be working with multi-functional business and IT partners to design, implement and support technical solutions based on Salesforce.com Platform. A heavy focus will be on sales cloud and the integrations around it. You will help us identify, reduce and eventually eliminate our technical debt within the platform, and are comfortable rolling up your sleeves to fix the issues. You should also have the ability to build quick real time prototypes / proof of concept to facilitate solutions conversation. You will be a forward thinker who understands the technology landscape, industry standard methodologies and can help influence a roadmap that aligns our implementation closer to the target state.
Responsibilities
- Design, Build and support highly optimal technology solutions built on Salesforce.com (native and custom) that support business requirements
- Evaluate, develop, deploy and support any 3rd party app exchange applications
- Lead the full application architecture process including translating business requirements into functional solutions. Define and adhere to CRM best practices and methodologies
- Maintain experienced knowledge of integrations coming in and out of Salesforce.com
- Collaborate with and mentor team members through mentoring, code review, and knowledge sharing
Requirements
- Experienced understanding of Salesforce. com platform and sales cloud including configuration, triggers, process builders, workflows, visual force, apex coding, batch processes, and database model
- Build solutions on the Salesforce.com platform, including development in Force.com, Lightning Web Component, Visualforce, Lightning, Apex, Web Services and API's
- Strong knowledge and grasp of relational database design and data modeling
- Proven experience as the technical domain expert on Salesforce.com development, and delivered optimal solution design and strategy
- Experience with end to end Sales Cloud and Service Cloud implementation including: Service Console, live Agent, Customer Portal, Case Feed, Knowledge Base and Entitlements is required
- Good interpersonal communication skills and an affinity to work in a team environment; have the ability to handle multiple concurrent activities with a flexible and adaptable positive attitude
- Experience collaborating with project managers to identify project achievements, tasks, and required resources to develop a detailed project plan
- Experience solving problems and fixing defects for production issues
- Salesforce Certified Developer or Salesforce Certified Architect certifications a plus
- Prior Object Oriented programming experience would be helpful
- Bachelor's degree in computer science or related field