Salesforce Consulting Lead at Crowe

| Indianapolis, IN
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Your Journey at Crowe Starts Here:

At Crowe, you have the opportunity to deliver innovative solutions to today's complex business issues. Crowe's accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a "Best Place to Work." We are 75 years strong and still growing. Come grow with us!

Job Description:

The Practice Director plays a key and vital leadership role for both our project teams and clients. In this role, the Practice Director will have accountability for the delivery-focused practice, including driving quality, sales, recruiting, account management, consulting, technical design, and all operational aspects, which are broken down into 4 main categories: Practice Ownership, Project Delivery, Employee Management, and Sales.

Key Responsibilities Include
Practice Ownership:
  • Drive overall Practice Growth through a combination of business development, oversight of delivery work, strategic planning, and thought leadership
  • Manage engagement risk & project economics including planning and budgeting, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client
  • Work cross functionally with Project Management, Engineering, and Senior Leadership teams to collectively participate in developing strategies (sales, project, resourcing, etc.), creation of best practices, problem solving, people/culture management, resource planning & allocation, interviewing/hiring, culture, and more
  • Support Company initiatives, including, but not limited to, participation in internal operational initiatives, contributions to identified Centers of Excellence, and development of Company IP
Project Delivery:
  • Serve as an Executive Sponsor OR Senior Consultant on projects, including discovery, functional consulting, and developing solutions that meet business needs in a clear and cohesive manner
  • Lead project implementations & assume responsibility for the success of the project end-to-end management, oversight of delivery work, and strategic positioning/guidance
  • Collaborate with key stakeholders on thought leadership & best practices for internal operational success, including and providing best practices and standards for declarative buildouts
Employee Management:
  • Schedule and run weekly team and 1:1 meetings with assigned consultants & analysts
  • Act as supervisor for assigned employees being the first point of escalation for personnel related issues
  • Act as a technical mentor, responsible for mentoring employees on best practices related to declarative buildout techniques, best practices, and procedures
  • Develop a succession plan - be committed to consistently identifying opportunities for employees to "level-up", allowing the company to grow from within
  • Maintain relationships with identified strategic clients to identify new project needs as they arise
  • Assist in scoping, pre-sales calls, SOW generation, pre-sales activities, as needed.
  • Participate in Marketing-related activities and events designed to help foster Company/Practice growth and relationships
  • Assume responsibility for a set of deliverables & KPIs, including quota, which will be worked on collectively and provided by the VP of Operations & EVP
Experience & Requirements
Our ideal candidate will possess the following skills
  • Experience in a key leadership delivery role, with a track record of success building & managing dynamic teams
  • Demonstrated competency & experience with all Salesforce core products
  • Multiple Salesforce Certifications and a minimum of 5+ years' experience on the Salesforce platform
  • Experience managing & delivering multiple projects at the same time
  • Experience successfully leading and owning multiple enterprise strategic projects from end to end
  • Experience providing business/operations/technical consulting to senior leaders of organization from SMB to Enterprise
  • Detail-oriented, enthusiastic, self-starter with ability to work both independently and in a team environment- ability to manage a delivery team is a must!
  • Strong, dynamic communication skills - both written & verbal - with ability to work cross-functionally and speak to members at any level of an organization (both client & prospect)
  • Ability to log time on a daily basis for client and project reporting needs
  • Positive minded, solutions-oriented approach and outlook is critical
  • Ability to work - and thrive - in a fast-paced, high-growth, innovative environment
  • Prior leadership experience highly desired
  • Salesforce specializations in addition to Core platform a plus!
  • Experience within Financial Services & Banking, highly preferred
  • This position requires a minimum of 20% travel

Build a Successful Future in Consulting

At Crowe, Consulting professionals provide thought leadership, process expertise, technology insight and help clients identify, assess, evaluate, and reduce risks. Our Consulting professionals serve large organizations across many industries in an environment where innovation and new ideas are highly encouraged. Through various programs, we provide you with learning and reinvention through high-impact formal and systemic training, including industry, solution, technology, and consulting training, as well as certification. You will be part of a strong global team environment with a fast-paced, challenging, and collaborative setting.

Our Benefits:

At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe ( is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
More Information on Crowe
Crowe operates in the Consulting industry. The company is located in Sacramento, CA, San Francisco, CA, San Jose, CA, Los Angeles, CA, Sherman Oaks, CA, Costa Mesa, CA, Denver, CO, Dallas, TX, Miami, FL, Fort Lauderdale, FL, Lakeland, FL, Tampa, FL, Atlanta, GA, Washington, D.C., DC, Livingston, NJ, New York, NY, Simsbury, CT, Westborough, MA, Burlington, VT, Cleveland, OH, Columbus, OH, Lexington, KY, Lexington, KY, Louisville, KY, Indianapolis, IN, Indianapolis, IN, Knoxville, TN, Franklin, TN, Clayton, MO, Springfield, IL, Oak Brook, IL, Chicago, IL, Fort Wayne, IN, Elkhart, IN, South Bend, IN and Grand Rapids, MI. Crowe was founded in 1942. It has 6889 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and 401(K). To see all 3 open jobs at Crowe, click here.
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