Salesforce Business Analyst

| Kansas City, MO
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Job Type

Full-time, Full-time


About the Job:

Herjavec Group & Fishtech Group Salesforce Business Analyst will lead the ongoing development of our deployment. Our ideal candidate will have a record of success in integrating systems and improving adoption of processes and necessary tools. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform.

  • Serve as primary system administrator for the environment with X+ users
  • Work cross functionally to evaluate needs and provide insight into process improvements and streamlined functionality
  • Build and manage complex workflow rules, data validation, formulas, and triggers
  • Develop customized dashboards and reporting for teams
  • Create and maintain technical documentation
  • Administer and lead operations on third party integrations and new features
  • Cross train team members on best practices and provide technical support and recommendations


  • Incredibly logical and process-oriented mindset, project management skills are a plus
  • Strategic and long-term vision
  • Strong understanding of sales process and efficiencies (ideally in a tech or cyber-security industry)
  • Curiosity about technology
  • Ability to pivot between multiple projects and reacts positively to changes
  • Experience with building efficient tech stack and integrating systems
  • Demonstrated experience and proven success as a administrator for 3 to 5 years
  • Excellent project management skills and a positive attitude
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Creative and analytical thinker with strong problem-solving skills
  • Must demonstrate exceptional verbal and written communication skills
  • Ability to assess the impact of new requirements on and all upstream and downstream applications, systems and processes
  • Salesforce Administrator Certified

About the Company:

We take a consultative approach to identify gaps and introduce next-generation solutions that help your organization minimize risk, maintain compliance, and increase efficiency. Herjavec Group & Fishtech Group is the #1 cloud native security-as-a-service solutions provider enabling secure and successful business transformation. Herjavec Group & Fishtech Group includes the 24/7/365 cyber defense and response division CYDERES.
More Information on Fishtech Group
Fishtech Group operates in the Big Data industry. The company is located in Kansas City, MO. Fishtech Group was founded in 2015. It has 211 total employees. To see all 25 open jobs at Fishtech Group, click here.
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