DISH, an EchoStar Company
From TV to 5G, we’re reimagining the future of connectivity. Ready to join the connectivity revolution?

Salesforce Administrator

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Department Summary
DISH Wireless is ready to challenge the status quo and take on an industry. We will use new ways of thinking and dynamic technology to design products that address the emerging trends and preferences shaping the wireless market.
This team will be responsible for launching a new wireless experience - and brand. Making an impact will take innovative marketing, uncompromising value, and best-in-class storytelling. This business unit will be a growth engine for our organization's larger retail wireless ambitions; we have high expectations for this group.
Backed by a first-of-its-kind 5G network, a passion for change and the power to drive it, our team will help tell our company's distinct story of invention. We're driven by curiosity, pride, adventure, and a desire to win - and we're looking for people with boundless energy, intelligence, and an overwhelming need to achieve. Join us as we embark on our greatest adventure of all.
Job Duties and Responsibilities
This position is within the wireless operations organization and respsonbilities are:

  • Responsible for system administration tasks within our custom salesforce application, which supports our distribution, field sales and merchandising teams.
  • Regularly interact with stakeholders from various other business units for the purposes of identifying requirements, updating & implementing business processes, data uploads & updates, report production, and will serve as the link between stakeholders, users, and application developers.
  • Serve as the main point of contact for users for trouble-shooting and process related questions.
  • Work closely with our training department to assist in the production of relevant training materials and will ensure that all materials are up to date.
  • Required to spend time in the channels to keep a strong understanding of the operations that are supported within the salesforce application, and to gain direct feedback for potential enhancements.


Skills, Experience and Requirements
Minimum required skills / experience:

  • BA/BS with 3 plus years of experience or equivalent combination of education and experience
  • Adept at defining and documenting processes.
  • Able to work and effectively communicate with business owners from various business units and levels.
  • Working understanding of relational databases.
  • Possess great data integrity skills.
  • Excellent problem-solving skills.
  • Effective at translating business needs into technical requirements and communicating those requirements to developers.
  • Experienced in creating and deploying objects, fields, validation rules, triggers and workflows into an application.


Desired skills / experience:

  • Salesforce Administrator Certification.
  • MS Access
  • MS Excel
  • Experience with Quickbase


Salary Range
Compensation: $57,400.00/Year - $82,000.00/Year
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website .
Candidates need to successfully complete a pre-employment screen, which may include a drug test.

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What are DISH, an EchoStar Company Perks + Benefits

DISH, an EchoStar Company Benefits Overview

DISH offers competitive, comprehensive benefits for our team members. From our generous PTO policy and healthcare offerings to profit-sharing, 401(K) matching and employee stock purchase options, we're committed to fulfilling our greatest benefit of all: opportunity. With perks like tuition reimbursement programs, hiring practices that promote diversity, employee referral program bonuses, plus great discounts for our products and services, DISH is dedicated to providing an inclusive, balanced work experience for all.

Culture
Volunteer in local community
DISH Cares is our corporate citizenship program that provides opportunities for our employees to grow while promoting community engagement and development through sustainable business practices.
Partners with nonprofits
Through our corporate social responsibility program, DISH partners with a number of non-profits local to the community such as Children's Hospital Colorado and Food Bank of the Rockies.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
4-day work week
Our in-home technicians, sales account executives, and manufacturing teams work a flexible 4-day work week.
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
In-person all-hands meetings
DISH hosts in-person all-hands meetings at one of our main headquarters in the beautiful Denver-Metro area.
In-person revenue kickoff
Employee awards
Flexible work schedule
DISH offers the flexibility of core hours to start at 9 and end as needed for your day.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
All team members are provided training as part of their onboarding experience through our online training platform. Leaders are given an enhanced, in-person training around unconscious bias.
Diversity employee resource groups
DISH currently has 8 Employee Resource Groups that provide platforms for employees to come together, share common interests and make important connections, both in and out of work.
Hiring practices that promote diversity
Our organization also has a full time Diversity Recruiting Program Manager, responsible for building strategic hiring channels and sourcing tactics that target underrepresented communities.
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
DISH's Flexible Spending Account (FSA) allows team members to contribute pre-tax dollars to pay for qualified expenses during the benefit plan year up to $3,050.
Disability insurance
DISH offers Company-paid Short-Term Disability (STD), which pays 60% of your weekly salary directly to you for up to 13 weeks if you are sick or injured and unable to work.
Dental insurance
DISH offers a variety of dental plans to meet your needs.
Vision insurance
DISH Vision benefits are offered through VSP Vision Care (VSP). We offer two different plans, the Exam Plus Plan and the Enhanced Vision Plan. Both plans include annual exams and coverage for eyewear
Health insurance
DISH medical plan (DMP) offers comprehensive coverage with a wide network of medical professionals to support you and your family.
Life insurance
DISH provides team members with the opportunity to purchase Life insurance for yourself, your spouse and your dependents through The Hartford.
Mental health benefits
DISH offers an Employee Assistance Program (EAP) to all DISH employees and their household members for five free counseling sessions at no cost to team members.
Transgender health care benefits
Financial & Retirement
401(K)
DISH automatically enrolls you in our attractive 401(k) plan, investing in the most appropriate fund based on your age. You make change your contribution amount or investment election at any time.
401(K) matching
DISH offers a company match equal to 50% of your contribution up to $2,500 per year. We also offer profit-sharing contributions.
Company equity
For the 24th year in a row, DISH has offered profit-sharing in addition to the company 401k match, including vesting over a five-year period.
Employee stock purchase plan
DISH allows qualified team members to purchase DISH Network Class A Common Stock at a 15% discount to fair market value.
Performance bonus
Sales account executives receive uncapped commissions and incentives like cash rewards to all-expense paid vacations. Technicians receive award perks to spend through the Merchandise Marketplace.
Pay transparency
Child Care & Parental Leave Benefits
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
DISH has company-sponsored family events throughout the year, including Oktoberfest, Riverfront Festival, Halloween, and more!
Vacation & Time Off Benefits
Generous PTO
DISH offers 2 weeks of paid time off for team members (3 weeks including PPT) and up to 5 weeks off for tenured team members of five years or longer.
Paid sick days
DISH offers 40 hours (or more depending on state) of paid protected time in addition to paid time off.
Flexible time off
Hardship benefits
Team members can take an unpaid 30-day leave of absence.
Office Perks
Free snacks and drinks
Free snacks and drinks are available depending on department.
Company-sponsored happy hours
DISH is a work-hard, play-hard culture with weekly happy hours depending on location and even an open tap at our downtown Denver location.
Onsite office parking
Relocation assistance
Meditation space
Mother's room
Professional Development Benefits
Job training & conferences
DISH offers training across the organization, whether in leadership development through our world-class LEAD team, or in sales, customer service, technicians and more.
Tuition reimbursement
DISH offers tuition reimbursement of up to $2,000 for hourly full-time employees and $5,000 for salaried full-time employees per calendar year.
Lunch and learns
DISH often has Lunch and Learns based on departments or learning from cross-functional leadership team.
Promote from within
Mentorship program
DISH has a mentorship program for all team members hosted through our Employee Resource Groups!
Continuing education stipend
Team members receive up to $5,000 per year in tuition reimbursement for job-related courses or degree programs.
Continuing education available during work hours
DISH team members have access to LinkedIn learnings for free as well as access to our world-class LEAD team for leadership development.
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services

Additional Perks + Benefits

DISH offers free and discounted services from our brands, including free DISH TV, discounted Sling, discounted Boost Mobile and Boost Infinite phone plans, and discounted smart service equipment like Google Home and Ring.

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