Salesforce Administrator (New York City, NY)
The Job
Data loss can be devastating. Whether it's caused by human error, bad code, rogue integrations, or malicious intent, all companies are at risk. That's why so many companies choose OwnBackup, the #1 cloud data protection platform on the Salesforce AppExchange and global leader in SaaS data protection. With nearly 4,000 customers, we are ranked on the Forbes Cloud 100 as one of the world's top private cloud companies and have raised nearly $500 million in funding from AIkeon Capital, B Capital Group, BlackRock Private Equity Partners, Insight Partners and others.
We are looking for an experienced Sr. Salesforce Administrator with a minimum of 5 years of experience working on the Salesforce platform. As a member of the IT team, this is a critical role in helping the company scale effectively and continue to maintain a high growth rate. We are looking for a highly driven, problem solving individual with a deep knowledge of the Salesforce.com platform and business processes. Strong business acumen and process orientation are key for this role. You will be responsible for working with multiple constituencies across the organization to develop, implement, optimize and ensure compliance with processes related to OwnBackup's business.
Your Day-to-Day Role
Your Work Experience
Important Details
This is a full-time position. The ideal candidate will work out of our Englewood Cliffs, NJ offices to maximize collaboration and interaction with the business.
OwnBackup is dedicated to creating an environment where employees thrive. It's why we provide every employee with unlimited PTO, generous medical benefits, and a 401(k) savings plan with a 4% employer match. We also offer catered lunches in the office five days a week, a full fitness center, and free shuttle bus service to and from New York City.
New employees also have the opportunity to attend our award-winning new hire bootcamp, which customizes the onboarding experience by role, provides new employees with invaluable hands-on training within their first few weeks at the company, and gives employees the chance to meet their new colleagues in-person.
Creating an environment where employees thrive also means making sure every employee feels accepted. As we scale to help all types of companies protect precious data, our team must reflect the diversity we serve. OwnBackup is an Equal Opportunity Employer and we believe that every employee in the company brings a unique perspective that they can and should contribute in order to make an impact every day. We strive to be one team and one culture that builds trust through transparency. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability status.
A Bit About Us
Have a look at our website and read through the AppExchange reviews to get to know OwnBackup a little better. Founded in 2015, OwnBackup is backed by top-tier venture capital firms and has experienced 100% year-over-year growth, establishing early market dominance in a Salesforce ecosystem that includes over 150,000 customers. And while we've experienced tremendous growth providing backup and recovery solutions for Salesforce customers, we are now offering our world-class data protection solution across other clouds, like Microsoft Dynamics 365. At OwnBackup, our vision is to empower customers to own and protect their data on any cloud platform.
#LI-Hybrid
Data loss can be devastating. Whether it's caused by human error, bad code, rogue integrations, or malicious intent, all companies are at risk. That's why so many companies choose OwnBackup, the #1 cloud data protection platform on the Salesforce AppExchange and global leader in SaaS data protection. With nearly 4,000 customers, we are ranked on the Forbes Cloud 100 as one of the world's top private cloud companies and have raised nearly $500 million in funding from AIkeon Capital, B Capital Group, BlackRock Private Equity Partners, Insight Partners and others.
We are looking for an experienced Sr. Salesforce Administrator with a minimum of 5 years of experience working on the Salesforce platform. As a member of the IT team, this is a critical role in helping the company scale effectively and continue to maintain a high growth rate. We are looking for a highly driven, problem solving individual with a deep knowledge of the Salesforce.com platform and business processes. Strong business acumen and process orientation are key for this role. You will be responsible for working with multiple constituencies across the organization to develop, implement, optimize and ensure compliance with processes related to OwnBackup's business.
Your Day-to-Day Role
- Assist with user setup, permissions, and security by adhering to best practices for governance.
- Develop and maintain email alerts, validation rules, workflows, reports, and dashboards.
- Perform database deduping and clean up procedures, including data migrations and mass data uploads.
- Own Sandbox Management and OwnBackup Archiving Policies.
- Provide ongoing cleanup to maintain org health.
- Assist with 3rd Party Application Optimization (ROI).
- Review and coordinate with team Salesforce Critical Update Analysis.
- Review Salesforce Release Notes to provide impact analysis and enhancement suggestions.
- Manage day-to-day support and troubleshooting of all Salesforce.com and 3rd party application technology platforms.
- Must be able to own workload, work with minimal supervision, and collaborate with team to maintain and enhance a world class CRM application.
Your Work Experience
- Minimum of 2 years in Salesforce.com administration or consultant role preferably on Sales Cloud.
- Certified Salesforce Admin (ADM201) at a minimum.
- Self-starter who is detail oriented, excellent prioritization and organizational skills who can work with minimal supervision.
- Excellent problem solving and communication skills.
- Have developed Lightning Reports and Dashboards.
- Working with 3rd party apps (Conga, DocuSign, Salesloft, etc...) preferred
- Previous Business Analysis, Sales Ops, and/or Project Management experience preferred
- Previous position at a SaaS company preferred
Important Details
This is a full-time position. The ideal candidate will work out of our Englewood Cliffs, NJ offices to maximize collaboration and interaction with the business.
OwnBackup is dedicated to creating an environment where employees thrive. It's why we provide every employee with unlimited PTO, generous medical benefits, and a 401(k) savings plan with a 4% employer match. We also offer catered lunches in the office five days a week, a full fitness center, and free shuttle bus service to and from New York City.
New employees also have the opportunity to attend our award-winning new hire bootcamp, which customizes the onboarding experience by role, provides new employees with invaluable hands-on training within their first few weeks at the company, and gives employees the chance to meet their new colleagues in-person.
Creating an environment where employees thrive also means making sure every employee feels accepted. As we scale to help all types of companies protect precious data, our team must reflect the diversity we serve. OwnBackup is an Equal Opportunity Employer and we believe that every employee in the company brings a unique perspective that they can and should contribute in order to make an impact every day. We strive to be one team and one culture that builds trust through transparency. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability status.
A Bit About Us
Have a look at our website and read through the AppExchange reviews to get to know OwnBackup a little better. Founded in 2015, OwnBackup is backed by top-tier venture capital firms and has experienced 100% year-over-year growth, establishing early market dominance in a Salesforce ecosystem that includes over 150,000 customers. And while we've experienced tremendous growth providing backup and recovery solutions for Salesforce customers, we are now offering our world-class data protection solution across other clouds, like Microsoft Dynamics 365. At OwnBackup, our vision is to empower customers to own and protect their data on any cloud platform.
#LI-Hybrid
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