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New York City, NY

Salesforce Administrator at OwnBackup (New York City, NY)

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The Job
OwnBackup is one of the fastest growing global SaaS companies. With nearly 5,000 customers, we are ranked on the Forbes Cloud 100 as one of the world's top private cloud companies and have raised over $500 million in funding from AIkeon Capital, B Capital Group, BlackRock Private Equity Partners, Insight Partners and others.
We are looking for an experienced Sr. Salesforce Administrator with a minimum of 5 years of experience working on the Salesforce platform. As a member of the IT team, this is a critical role in helping the company scale effectively and continue to maintain a high growth rate. We are looking for a highly driven, problem solving individual with a deep knowledge of the Salesforce.com platform and business processes. Strong business acumen and process orientation are key for this role. You will be responsible for working with multiple constituencies across the organization to develop, implement, optimize and ensure compliance with processes related to OwnBackup's business.
Your Day-to-Day Role
  • Assist with user setup, permissions, and security by adhering to best practices for governance.
  • Develop and maintain email alerts, validation rules, workflows, reports, and dashboards.
  • Perform database deduping and clean up procedures, including data migrations and mass data uploads.
  • Own Sandbox Management and OwnBackup Archiving Policies.
  • Provide ongoing cleanup to maintain org health.
  • Assist with 3rd Party Application Optimization (ROI).
  • Review and coordinate with team Salesforce Critical Update Analysis.
  • Review Salesforce Release Notes to provide impact analysis and enhancement suggestions.
  • Manage day-to-day support and troubleshooting of all Salesforce.com and 3rd party application technology platforms.
  • Must be able to own workload, work with minimal supervision, and collaborate with team to maintain and enhance a world class CRM application.

Your Work Experience
  • Minimum of 2 years in Salesforce.com administration or consultant role preferably on Sales Cloud.
  • Certified Salesforce Admin (ADM201) at a minimum.
  • Self-starter who is detail oriented, excellent prioritization and organizational skills who can work with minimal supervision.
  • Excellent problem solving and communication skills.
  • Have developed Lightning Reports and Dashboards.
  • Working with 3rd party apps (Conga, DocuSign, Salesloft, etc...) preferred
  • Previous Business Analysis, Sales Ops, and/or Project Management experience preferred
  • Previous position at a SaaS company preferred

Important Details
This is a full-time position. The ideal candidate will work out of our Englewood Cliffs, NJ offices to maximize collaboration and interaction with the business.
OwnBackup is dedicated to creating an environment where employees thrive. It's why we provide every employee with unlimited PTO, generous medical benefits, and a 401(k) savings plan with a 4% employer match. We also offer catered lunches in the office five days a week, a full fitness center, and free shuttle bus service to and from New York City.
New employees also have the opportunity to attend our award-winning new hire bootcamp, which customizes the onboarding experience by role, provides new employees with invaluable hands-on training within their first few weeks at the company, and gives employees the chance to meet their new colleagues in-person.
Creating an environment where employees thrive also means making sure every employee feels accepted. As we scale to help all types of companies protect precious data, our team must reflect the diversity we serve. OwnBackup is an Equal Opportunity Employer and we believe that every employee in the company brings a unique perspective that they can and should contribute in order to make an impact every day. We strive to be one team and one culture that builds trust through transparency. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability status.
A Bit About Us
OwnBackup is a leading SaaS data protection platform for some of the largest SaaS ecosystems in the world, including Salesforce, Microsoft Dynamics 365, and ServiceNow. Through capabilities like data security, backup and recovery, archiving, and sandbox seeding, OwnBackup empowers thousands of organizations worldwide to manage and protect the mission-critical data that drives their business.
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What are OwnBackup Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
OwnBackup's 401(k) savings plan matches 100% of an employee's contributions up to 4%.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Unlimited PTO for all employees, globally
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
OwnBackup provides catered lunches Monday through Friday
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

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