Salesforce Administrator
Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and attainable for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.
The passionate people who make up Sidecar Health’s team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. And they all have one thing in common—the desire to fix a broken system and make it more personalized, affordable, and transparent.
Sidecar Health has raised more than $175M from top-tier investors. The company is currently valued at over $1B—and growing quickly. Our membership has increased sharply in the two short years we’ve been on the market, and we’re poised for rapid growth over the coming year.
If you want to use your talents to transform healthcare in the United States, come join us!
About the Role
As a Salesforce Administrator, you will be responsible for configuration, administration, and implementation of continuous improvements to our systems ultimately enabling us to scale efficiently as a revenue organization. You bring a mix of business analysis skills and a passion for leveraging Salesforce and other technologies to solve business challenges.
What You’ll Do
- Own the day-to-day administration of our Salesforce instance
- Investigate, troubleshoot, and resolve user issues with the Salesforce platform
- Manage user setup, roles, profiles, and permissions
- Manage organization sharing settings and sharing rules
- Manage and develop CRM architecture improvements including but not limited to customization of objects, fields, record types, and page layouts
- Configure, maintain, and enhance connections between Salesforce and integrated applications
- Configure, maintain, and enhance workflows, including flows, validation rules, process builder, etc.
- Build, test, deliver, and provide post-delivery support for system improvements
- Drive improvement of existing processes, and ensure new builds are performed with long-term scalability in mind
- Collaborate with and support stakeholders to define requirements for complex projects and prioritize system improvements, including creating operational process flows, defining use cases, designing the interface, conducting UAT, and change management
- Identify opportunities to develop solutions that maximize the effectiveness of our business
- Create and maintain documentation on processes, business flow diagrams, policies, application configuration and help related materials for users
- Stay up to date on Salesforce platform enhancements and features and apply them to our org
What You'll Bring
- 3+ years of Salesforce Administrator or Salesforce Business Analyst experience, preferably in the insurance industry
- Experience connecting, managing, and auditing Salesforce integrated applications
- Consulting or project management experience delivering end-to-end solutions, including gathering business requirements, designing appropriate solutions, and implementing solutions for the Salesforce CRM
- Certified Salesforce Administrator required, Advanced Administrator a huge plus
- Apex knowledge a plus
- Agile methodology background a plus
- Four (4) year degree required
- Comfortable working in a fast-paced and high-growth start-up environment and with minimal supervision
- Enthusiasm and positive attitude
What You'll Get
- Competitive salary, bonus opportunity, and equity package
- Comprehensive Medical, Dental, and Vision benefits
- A 401k retirement plan
- Paid vacation and company holidays
- Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.
Sidecar Health is an Equal Opportunity employer committed to building a diverse team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.