About the Role
NinjaOne is looking for an Salesforce Admin with collaborative, cross-functional approach to maintain our systems, processes, data, and insights across our Revenue team (sales, marketing, billing, and customer success). Reporting directly to the Sr. Sales Operations Manager, the Sr. Salesforce Admin will not only be responsible for driving performance improvements across the organization but building the foundation for it to scale.
The Salesforce Admin will perform administrative duties to support our current sales technology stack, build and own new scalable processes, and support broader organization projects. As the Salesforce Admin, you should be organized, efficient, and comfortable working cross-functionally with various management levels, in a fast-paced organization. You should have experience in Salesforce administration, supporting other sales/marketing focused software/tools, and possess strong analytics skills.
Location - Fully Remote but must be in Texas, Florida, Georgia or North Carolina
What You'll be Doing

• Support and manage the sales and marketing technology ecosystem/stack
• Proactively monitor and maintain the quality and accuracy of our Salesforce data, and enforce process consistency
• Manage the implementation of new tools and ensure stakeholders are sufficiently trained and enabled to use new and existing tools
• Create scalable processes and optimize existing processes that ensure best practices in lead capture, lead distribution, campaign management, data enrichment, and sales outreach.
• Manage the integration and technical aspects of key systems (marketing automation, CRM, sales enablement tools etc.) used to generate, distribute, and report on leads and pipeline
• Measure and provide insights on marketing and sales activities, effectiveness, and business impact
• Evaluate new technologies and add-on applications to improve and optimize team performance across sales, marketing, and customer success
• Create and manage dashboards and reports that allow teams to effectively measure KPIs

About You

• BA/BS or equivalent working experience
• 1-2 years of Salesforce administration experience (ADM 201 Certification preferred);
• Experience in sales operations, marketing automation, or business operations preferred
• Self-starter and scrappy - you know what needs to be done and you take initiative
• Strong analytical skills (your go-to tool is Excel)
• Proficiency in marketing automation systems (like Pardot or Marketo) and integrating those systems with other technologies.
• Experience working with sales email tools like SalesLoft or Outreach
• Ability to manage multiple projects at the same time in a fast-paced environment.
• Technically capable, excellent communicator, and a passion to improve processes

About Us
NinjaOne is a leading unified IT operations solution that simplifies the way IT works. With NinjaOne, IT teams can automate, manage, and remediate all their tasks within one modern, intuitive platform, improving technician efficiency and user productivity. NinjaOne supports over 7,500 IT departments and managed service providers around the world and is consistently ranked #1 for its world-class customer support. NinjaOne has been recognized as the best rated software in its category on G2 and Gartner Digital Markets for the past 3 years. Learn more about NinjaOne here: www.ninjaOne.com
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is fully remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
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