Salesforce Admin - at NinjaOne (Remote)

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About the Role
NinjaOne is looking for an Salesforce Admin with collaborative, cross-functional approach to maintain our systems, processes, data, and insights across our Revenue team (sales, marketing, billing, and customer success). Reporting directly to the Sr. Sales Operations Manager, the Sr. Salesforce Admin will not only be responsible for driving performance improvements across the organization but building the foundation for it to scale.
The Salesforce Admin will perform administrative duties to support our current sales technology stack, build and own new scalable processes, and support broader organization projects. As the Salesforce Admin, you should be organized, efficient, and comfortable working cross-functionally with various management levels, in a fast-paced organization. You should have experience in Salesforce administration, supporting other sales/marketing focused software/tools, and possess strong analytics skills.
Location - Fully Remote but must be in Texas, Florida, Georgia or North Carolina
What You'll be Doing
  • Support and manage the sales and marketing technology ecosystem/stack
  • Proactively monitor and maintain the quality and accuracy of our Salesforce data, and enforce process consistency
  • Manage the implementation of new tools and ensure stakeholders are sufficiently trained and enabled to use new and existing tools
  • Create scalable processes and optimize existing processes that ensure best practices in lead capture, lead distribution, campaign management, data enrichment, and sales outreach.
  • Manage the integration and technical aspects of key systems (marketing automation, CRM, sales enablement tools etc.) used to generate, distribute, and report on leads and pipeline
  • Measure and provide insights on marketing and sales activities, effectiveness, and business impact
  • Evaluate new technologies and add-on applications to improve and optimize team performance across sales, marketing, and customer success
  • Create and manage dashboards and reports that allow teams to effectively measure KPIs

About You
  • BA/BS or equivalent working experience
  • 1-2 years of Salesforce administration experience (ADM 201 Certification preferred);
  • Experience in sales operations, marketing automation, or business operations preferred
  • Self-starter and scrappy - you know what needs to be done and you take initiative
  • Strong analytical skills (your go-to tool is Excel)
  • Proficiency in marketing automation systems (like Pardot or Marketo) and integrating those systems with other technologies.
  • Experience working with sales email tools like SalesLoft or Outreach
  • Ability to manage multiple projects at the same time in a fast-paced environment.
  • Technically capable, excellent communicator, and a passion to improve processes

About Us
NinjaOne is a leading unified IT operations solution that simplifies the way IT works. With NinjaOne, IT teams can automate, manage, and remediate all their tasks within one modern, intuitive platform, improving technician efficiency and user productivity. NinjaOne supports over 7,500 IT departments and managed service providers around the world and is consistently ranked #1 for its world-class customer support. NinjaOne has been recognized as the best rated software in its category on G2 and Gartner Digital Markets for the past 3 years. Learn more about NinjaOne here: www.ninjaOne.com
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is fully remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
#BI-Remote
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • CircleCIFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail
    • PardotLead Gen
    • SalesLoftLead Gen
    • ZoomInfoLead Gen

An Insider's view of NinjaOne

What’s the vibe like in the office?

It’s laid-back, caring, and motivating! I always look forward to the days when I work in-office because I get to collaborate with, learn from, and have fun with my team. With a team of incredibly talented, open, and encouraging individuals around you, it’s hard to leave the office without feeling a little inspired!

Marissa

Marketing Coordinator

What does your typical day look like?

My responsibility is empowering our staff and ensuring our customers are being heard and valued. This translates into providing the tools our staff need to succeed through global training and raising ideas from customers for consideration in future enhancements. This touches every team, and the daily interaction is what I love most about my role.

Michael

VP of Global Support

How has your career grown since starting at the company?

When I joined Ninja, I was accustomed to very linear tracks of growth. Once here, I was shown growth doesn't just mean a promotion or new title, but also impactful experiences and collaboration that contribute to your career's story. Growth is not an event at Ninja; it's a daily evolution from working with a team that is constantly innovating.

Cameron

Support Escalations Manager

How do you make yourself accessible to the rest of the team?

Transparency and openness are at our cultural core. I meet with every new hire to emphasize their voice is vital to our growth and success! We use feedback to actually make changes to ensure NinjaOne continues to be a world class place to work. I’m here to help our employees succeed now and grow them for future career opportunities.

Dean

Chief Revenue Officer

What are some things you learned at the company?

I came to Ninja with a passion for training and development, but my practical knowledge was limited to physical, face-to-face settings. I have enjoyed learning how to take my original strategies for developing in-person learning programs and translating them into mediums that are globally accessible.

Lindsay

Training and Development Manager

What are NinjaOne Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Ninja offers two different dental plans depending on your needs. Both plans cover 100% of the cost of preventative care including x-rays.
Vision Benefits
Ninja's vision insurance provides 100% coverage for annual exams, and lenses after a $15 copay. Frames and contact lenses are covered up to $150.
Health Insurance Benefits
Ninja offers different plan options for our employees depending on their needs, both providing comprehensive coverage. We sponsor 80% of all employee premiums.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks

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