Resident Engineer

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Company Description

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Job Description

SP Resident Engineers provide world-class service creation and professional services development to SPs. They work closely with the SP channel and SP service delivery teams to ensure that all Zscaler managed services are architected and deployed to ensure that customers realize the full value of their investment. 

This role requires a deep understanding of security and networking technologies and a detailed understanding of SP architectures and operational models.

*Solution Offers

Leverage your technical expertise on the Zscaler portfolio to develop solution offers in concert with our Service Providers and Managed Service Providers. Lead cross-functional teams to bring these offers to market ensuring our partners can obtain, onboard, and support new customers.

*Service Delivery

As an SP Resident Engineer, you develop SP and MSP capabilities to deploy and manage Zscaler solutions for end customers. You support the growth of delivery and management practice areas that integrate automation and orchestration, logging and analytics, service delivery, and service management best practices. 

*Enablement

Educate our Service Providers and Managed Service Providers on digital application transformation with Zscaler. Deep dive into Zscaler use cases and work with our partners to develop their technical capabilities to deliver and manage comprehensive solution offers. 

Responsibilities

  • Drive enablement and solution development with Service Provider and Managed Service Provider partners to establish and deliver new solution offers.

  • Demonstrate strong understanding of networking and security architectures and engage in technical discussions with architects of Service Provider and Managed Service Provider partners.

  • Ensure your partners are fully supported with the necessary resources to be successful.

  • Travel 10% to support partner engagements, technical enablement, and internal development.



Qualifications

Qualifications

Experience for this position is typically gained by 5+ years of success in a similar role working for a vendor or a customer.

  • Deep understanding of security, networking, authentication, and SP architectures

  • Experience of technical post-sales delivery or service creation experience

  • Demonstrated ability to lead cross-departmental collaboration on strategic initiatives

  • Demonstrated ability to deliver large, complex SaaS solution opportunities

  • Strong communication and follow-up skills

  • Expert level Security and SP Technical Certifications

  • Minimum Education: Bachelor of Science degree and/or equivalent work experience


Additional Information

All your information will be kept confidential according to EEO guidelines.

#LI-TR1

Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. 
Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com. 

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

More Information on Zscaler
Zscaler operates in the Cloud industry. The company is located in San Jose, CA, Plano, TX, VA, WA, Alpharetta, GA, Burlington, MA and Raleigh, NC. Zscaler was founded in 2008. It has 6382 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Open door policy, OKR operational model, Team based strategic planning and Open office floor plan. To see all 196 open jobs at Zscaler, click here.
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