Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles .
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Release architecture team is working cross functioning between, product, engineer, operation and vendors to ensure ZOOM product features get released on time and implemented properly.
As a Technical Program Manager you will be responsible for the overall delivery of Professional Services' solution for Zoom Projects. This includes project managing the release plans and coordinating with product managers, engineers and operations. This role requires an exceptional capacity for cross functional interaction and leadership
Responsibilities:

• Work closely with the engineering and Product Management team to plan the release rollout to the production.
• Manage all releases components within ZOOM product line
• Document release process and policy
• Work with cross-functional teams to develop and enforce a release checklist
• Develop a project plan & track progress across cross-functional teams
• Work with cross-functional teams to develop and enforce a release checklist
• Develop a project plan & track progress across cross-functional teams
• Manage and escalate project risks and issues as appropriate, and establish success metrics for projects and ensure performance is tracked and measured
• Create release dashboard for greater transparency within product & GTM organizations

Qualifications

• Require a BS degree in CS, MIS or its equivalent
• 5+ years of experience as a release engineer
• Programming experience (C++, SQL, Java or Python)
• Experience working with Tools like Jira, Product Board, Asana etc.
• Ability to work cross-functionally and manage large teams

• Operation deployment knowledge and good understanding of deployment requirements, dependence
• Works well under pressure and can manage multiple priorities simultaneously
• Ability to adapt to changes quickly
• Strong communication skills
• Must be detail-oriented, organized, ethical, responsible, & self-motivated
• Strong internal drive, a bias for action, and the ability to build internal champions across the organization
• Bonus: proficient in Mandarin to work with peers

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at [email protected] .
Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.
At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here .
Explore Zoom:

• Hear from our leadership team
• Browse Awards and Employee Reviews on Comparably
• Visit our Blog
• Zoom with us!
• Find us on social at the links below and on Instagram
• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site .

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