Quality Systems Engineer
Spectacles are Snap's hand-free camera that take in both photo and video content that is shareable on, and off, Snapchat. With hardware and augmented reality working in tandem, Spectacles make it easy to make memories from your perspective, and relive them later.
Snap Lab is home to Spectacles — a camera inspired by the human eye, powered by your imagination — and a world-class research & development team that is paving the way for the future of the camera. Snap Lab builds creative technology that helps overlay computing on the world around us.
We’re looking for a Quality Systems Engineer to join our Snap Lab team!
What you’ll do:
You will provide leadership, technical expertise, and support to develop and maintain the Quality System consistent with Snap Labs’ business requirements. You will improve the Quality System performance to meet business needs and expectations, and promote and support business and manufacturing system development. Your focus will deliver meaningful and beneficial incremental improvements to product quality, yield, and cost for the business.
Knowledge, Skills & Abilities:
Quality Systems
Manage the Quality System in accordance with ISO9001:2015 accreditation.
Lead and co-ordinate the internal quality audit activity.
Monitor and analyze the Quality System performance, through various Key Process Indicators, to identify areas for improvement, and take appropriate action where necessary.
Ensure that required documentation exists, and is regularly reviewed, to ensure operations are working within company policy and process specification.
Develop product and process improvement methodologies and systems in-line with business demands.
Implement, develop, and maintain key quality systems in line with business requirements, such as Failure Mode Effect Analysis, Measurement System Analysis, ESD Control Program, Material Review Board, Change Control, and Problem Solving Methods.
Supplier Quality Management
Monitor and analyze supplier quality performance; initiate and manage corrective actions when necessary.
Manage process and system audits at suppliers, assess risk, and implement improvement and verification plans.
Develop and review the key quality performance measures of suppliers.
Support the qualification of new materials, or changes to existing materials.
Work with the Customer Service team to ensure customer feedback is collected, analyzed, and implement any necessary corrective actions in a timely manner.
Quality Improvement
Coordinate corrective and preventive actions arising from non-conforming product, process, or system events.
Promote Continuous Improvement methodologies.
Act as a focal point/resource, provide training and support to ensure knowledge is disseminated throughout the organization.
Lead quality related problem solving and root cause analysis during manufacturing, and drive issues to closure.
Work across functions to identify and implement necessary systemic improvements.
Minimum qualifications:
Minimum of Bachelor’s degree in electrical, mechanical, or optical engineering or physical sciences.
At least five years’ Quality Systems Engineering experience in a high volume manufacturing environment within the electronics, microelectronics, or automotive industries.
Excellent problem-solving skills supported by experience of coordinating controlled experiments to assist in areas like failure and yield analysis.
Experience in yield analysis and improvement.
Able to generate clear and concise technical reports.
Hands-on experience with test equipment and data acquisition.
Sound knowledge of quality and documentation systems, from both an improvement and implementation perspective.
Experience in a Continuous Improvement Six Sigma role.
Demonstrated competence with quality tools (Design of Experiments, SPC, Cause & Effect, FMEA, Gauge R&R).
Experience in the implementation of, and accreditation to ISO9001:2015
Preferred qualifications:
· Knowledge of liquid crystal display systems
· Familiarity with optics, image acquisition, and image processing
· Display experience in LCoS, OLED, LCD, DLP, etc.
· Experience with IATF16949:2016 standards
· Qualified ISO9000 series Auditor
You must be a self-starter, capable of working independently with limited supervision, but in a collaborative environment with other design, engineering, and operational team members. The position requires a methodical, organized, and thorough approach to problem-solving, and the capability of writing specifications, memos, reports, and other documentation in clearly-understandable English language.
Our operations span multiple continents, so the candidate must be willing to travel occasionally, including internationally.
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected].
Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!