Snap Inc.
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Quality Systems Engineer at Snap Inc.

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Spectacles are Snap's hand-free camera that take in both photo and video content that is shareable on, and off, Snapchat. With hardware and augmented reality working in tandem, Spectacles make it easy to make memories from your perspective, and relive them later.

Snap Lab is home to Spectacles — a camera inspired by the human eye, powered by your imagination — and a world-class research & development team that is paving the way for the future of the camera. Snap Lab builds creative technology that helps overlay computing on the world around us.

We’re looking for a Quality Systems Engineer to join our Snap Lab team!

What you’ll do:

You will provide leadership, technical expertise, and support to develop and maintain the Quality System consistent with Snap Labs’ business requirements. You will improve the Quality System performance to meet business needs and expectations, and promote and support business and manufacturing system development. Your focus will deliver meaningful and beneficial incremental improvements to product quality, yield, and cost for the business.

Knowledge, Skills & Abilities:

Quality Systems

  • Manage the Quality System in accordance with ISO9001:2015 accreditation.

  • Lead and co-ordinate the internal quality audit activity.

  • Monitor and analyze the Quality System performance, through various Key Process Indicators, to identify areas for improvement, and take appropriate action where necessary.

  •  Ensure that required documentation exists, and is regularly reviewed, to ensure operations are working within company policy and process specification.

  • Develop product and process improvement methodologies and systems in-line with business demands.

  • Implement, develop, and maintain key quality systems in line with business requirements, such as Failure Mode Effect Analysis, Measurement System Analysis, ESD Control Program, Material Review Board, Change Control, and Problem Solving Methods.

 Supplier Quality Management

  • Monitor and analyze supplier quality performance; initiate and manage corrective actions when necessary.

  • Manage process and system audits at suppliers, assess risk, and implement improvement and verification plans.

  • Develop and review the key quality performance measures of suppliers.

  • Support the qualification of new materials, or changes to existing materials.

  • Work with the Customer Service team to ensure customer feedback is collected, analyzed, and implement any necessary corrective actions in a timely manner.

Quality Improvement

  • Coordinate corrective and preventive actions arising from non-conforming product, process, or system events.

  • Promote Continuous Improvement methodologies.

  • Act as a focal point/resource, provide training and support to ensure knowledge is disseminated throughout the organization.

  • Lead quality related problem solving and root cause analysis during manufacturing, and drive issues to closure.

  • Work across functions to identify and implement necessary systemic improvements.

 

Minimum qualifications:

  • Minimum of Bachelor’s degree in electrical, mechanical, or optical engineering or physical sciences.

  • At least five years’ Quality Systems Engineering experience in a high volume manufacturing environment within the electronics, microelectronics, or automotive industries.

  • Excellent problem-solving skills supported by experience of coordinating controlled experiments to assist in areas like failure and yield analysis.

  •  Experience in yield analysis and improvement.

  • Able to generate clear and concise technical reports.

  • Hands-on experience with test equipment and data acquisition.

  • Sound knowledge of quality and documentation systems, from both an improvement and implementation perspective.

  • Experience in a Continuous Improvement Six Sigma role.

  • Demonstrated competence with quality tools (Design of Experiments, SPC, Cause & Effect, FMEA, Gauge R&R).

  • Experience in the implementation of, and accreditation to ISO9001:2015

Preferred qualifications:

· Knowledge of liquid crystal display systems

·    Familiarity with optics, image acquisition, and image processing

· Display experience in LCoS, OLED, LCD, DLP, etc.

· Experience with IATF16949:2016 standards

· Qualified ISO9000 series Auditor   

You must be a self-starter, capable of working independently with limited supervision, but in a collaborative environment with other design, engineering, and operational team members. The position requires a methodical, organized, and thorough approach to problem-solving, and the capability of writing specifications, memos, reports, and other documentation in clearly-understandable English language.

Our operations span multiple continents, so the candidate must be willing to travel occasionally, including internationally.

 At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected]

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

 

 

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Candidate Location Eligibility:
Los Angeles, CA
New York City, NY
San Francisco, CA
Seattle, WA

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What are Snap Inc. Perks + Benefits

Snap Inc. Benefits Overview

Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms.

Every Snap office has its own set of benefits built around its needs, but here’s a rundown of some of the programs you'll find in our LA office.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute to a Medical FSA to pay for eligible medical expenses, or a Dependent Care FSA to pay for eligible daycare expenses, with pre-tax dollars.
Disability Insurance
Employees can take up to 16 weeks of short-term disability for 60% tax-free pay with benefits remaining active. Long-term disability is also available at 60% tax-free.
Dental Benefits
We provide free dental coverage for employees and eligible dependents. In addition, the plans have an orthodontia benefit. Annual in-network cleanings and exams are covered at no cost.
Vision Benefits
Snap provides a free vision plan for employees and eligible dependents. The plan includes a LASIK benefit and a $200 annual frame/contact lens allowance.
Health Insurance Benefits
We provide free PPO and HSA plans to employees and their dependents with the option to buy-up to an enhanced PPO plan with lower co-pays. In CA, Kaiser HMO is another free medical plan option.
Life Insurance
We provide Basic Life and AD&D insurance at 2x salary at no cost.
Wellness Programs
Snap's wellness program, SnapFit, offers events, programs, education, and more that will help you stay fit across four pillars: Mind, Body, Money, and Health!
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Snap offers a retirement savings plan that allows you to save for your retirement on a pre-tax and/or post-tax basis.
401(K) Matching
Snap matches 100% up to 3% and 50% on your 4th and 5th contribution to both your pre-tax and/or Roth elective contributions and the match is immediately vested. We also offer the Mega Backdoor Roth.
Company Equity
Snap offers compensation packages that allow you to share in Snap's long-term success!
Child Care & Parental Leave Benefits
Child Care Benefits
Snap provides back-up child care at a subsidized rate for up to 80 hours per year.
Generous Parental Leave
Non-birthing parents receive up to 16 weeks of full pay and birthing parents receive up to 26 weeks of full pay.
Family Medical Leave
Snap provides up to 6 weeks of full pay as part of our Family Caregiver Program.
Adoption Assistance
Snap will reimburse up to $40k towards any adoption expenses and $80k towards surrogacy expenses you incur and you are eligible for up to 16 weeks of full pay to bond with your new child.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Employees are allotted four hours of paid time off to volunteer at charities that align with the company’s philanthropic pillars: youth, education, and arts.
Paid Holidays
Paid Sick Days
Snap provides 15 sick days per year if you're feeling under the weather.
Perks & Discounts
Casual Dress
We want to make sure you feel welcome at Snap Inc. Our team dresses casually, so feel free to do the same!
Commuter Benefits
Our Commuter Benefit allows you to use tax-free funds to pay for parking and public transportation — such as train, subway, bus, ferry, trolley, or vanpool — as part of your daily commute to work.
Company Outings
There are various social events to choose from, ranging from cultural, health & fitness, personal development, volunteering, arts & crafts, and more.
Free Daily Meals
We have two onsite restaurants at the Business Park headquarters, and one onsite restaurant at our building in Venice. We offer breakfast, lunch, and dinner plus great coffee!
Stocked Kitchen
All offices are stocked with free snacks, drinks, coffee, etc.
Parking
Our headquarters offers parking if you decide to skip the Commuter Benefit.
Professional Development Benefits
Job Training & Conferences
Snap has a Learning & Development program that enables employees to continue honing their skills, and individual teams have budgets to send eligible employees to industry conferences, trainings, etc.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available

An Insider's view of Snap Inc.

How would you describe the company’s work-life balance?

The work life balance at Snap is unmatched! I’ve worked at different tech companies, but what Snap offers is so unique. We have offices around the globe and whenever I travel, I make it a point to visit the local office to get some work done. Also, having flexible work hours encourages you to strike a nice balance between work and play.

Jasmeet

Reporting & Insights Analyst

What does your typical day look like?

A supply chain role is synonymous with unpredictable days. My daily priorities often revolve around solving complex challenges for my global business partners that happen overnight. But getting to be involved in product development with my engineering team in LA and working across global cultures to bring a product to life is extremely rewarding!

Anukul

Global Supply Manager, Snaplab

How has your career grown since starting at the company?

I joined Snap a year after college without any experience tackling problems of this scale. The fast-paced work, diversity of problems, freedom to fail, strong mentorship from the smartest minds in the industry, and room to make a notable impact propelled me from a junior hire to a technical lead in just 2 years. I’ve grown from mentee to mentor.

Winston

Information Security Engineer

How do you collaborate with other teams in the company?

The Research team helps Snap innovate in some of the newest and most interesting areas of technology. We love being able to make an impact on all of Snap’s products by taking tough technical challenges and solving them with state-of-the-art approaches.

Jung

Program Manager, Research

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