Snap Inc.

We believe the camera presents the greatest opportunity to improve the way people live and communicate.

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Jobs//Hybrid//Seattle, WA//Developer + Engineer//

Quality Engineering Manager

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Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

We’re looking for a Quality Engineering (QE) Manager to join Snap Inc! As a member of our core Quality Engineering team, you will be managing and building a team of exceptional quality engineers. Working from our offices across North America, you will lead a team of exceptional QE to implement and develop testing strategies to ensure delivery of predictable, high quality experiences. You will be tasked with strategically organizing your QE team to offer the best in class coverage while also working collaboratively with partner teams including Software Development, Product Managers, Release, Tools, and Customer Support. Your drive and passion for delivering high quality experiences to our millions of customers motivates you and your team to continuously listen and deliver great experiences to our community.

What you'll do:
- Drive Quality Engineering efforts for internal and external product releases
- Implement and enhance QE methodologies to ensure delivery of predictable, high quality experiences
- Drive incident prioritization and work collaboratively with Engineering, Product, and Design
- Guide the design and execution of testing strategies across various core products
- Drive scalable, effective, and timely execution of test plans by both building and utilizing available tooling and automation
- Partner and influence key release decisions based on risk analyses and product readiness
- Lead and grow a team of exceptional Quality Engineers of various levels
- Provide creative ideas and solutions to technical quality challenges across engineering
- Gather, analyze, and report team and project quality metrics which demonstrate business value and continuous improvements

Minimum Qualifications:
- BS/BA degree in Computer Science, adjacent fields or equivalent years of experience
- 5+ years of software and/or hardware QA
- 3+ years of Engineering Management experience
- A solid understanding of software product life cycles
- Excellent verbal and written communication skills
- Experience working in a distributed product-team environment
- Experience with agile test tools and methodologies
- Experience testing iPhone, Android, and web applications

Preferred Qualifications:
- Experience leading a team of 7+ quality engineers of various levels
- Passion for quality in mobile and/or web applications
- Solid foundational skills and understanding of object oriented programming
- Automation experience with iOS, Android, or Web Platforms

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected].

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

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Jacqueline Beauchere

Global Head of Platform Safety

'A BUSINESS IMPERATIVE'

Instilling safety to create meaningful connections

“Safety on an online platform like Snapchat isn’t only a moral and social responsibility; it’s a business imperative,” said Jacqueline Beauchere, global head of platform safety. She helps drive the company’s mission to empower Snapchat users to delight in all the app has to offer while limiting their exposure to illegal or harmful content. This involves adding safeguards directly into the app to keep the focus on contact with real-life friends and family as well as arming users with the tools and resources they need to face any challenges. Although this work isn’t always easy, its impact makes it all worthwhile. “Together, we get to help Snapchatters enjoy rich and rewarding online experiences," she said.

If our Snapchatters feel safe and well-equipped to address potential challenges, their trust and confidence in the app will grow and our community will continue to flourish.

Jacqueline Beauchere

Global Head of Platform Safety

Ty Ahmad-Taylor

VP of Go-To-Market Teams

GROWTH GUIDES PROGRESS

Empowering employees to make an impact

Every day, Ty Ahmad-Taylor leads his teams toward making Snap the best place for marketers to reach their growing, global audiences. He’s especially excited about the work his team is doing to not only bring augmented reality to markets in an easy, immersive way but also to partner with third-party organizations, such as the Global Alliance for Responsible Media, to protect Snap’s platform. But apart from these efforts, Ahmad-Taylor considers one of his top priorities to be nurturing talent. By offering mentorship and more, he strives to help his team grow and drive progress. “I’m excited about growing the capabilities of my peers to match their potential so that we can drive value for marketers on the platform,” Ahmad-Taylor said.

We have one resource: great people. I’m dedicated to ensuring that we not only hire people of that sort, but help those already here to flourish.

Ding Zhou

VP of Content Engineering

INNOVATE + ITERATE

Seeking new ways to find solutions

For Ding Zhou and his peers, helping Snap users have fun and connect with others around the world requires a combination of the right tools and continuous teamwork. Leveraging cutting-edge tech, including advanced machine learning and generative AI, his team aims to inspire content creators, gauge user interests and, most importantly, mitigate inappropriate content on the platform. Given the breadth of this work, Zhou explained, it’s not simply important for his team to experiment with different tools, it’s “almost necessary.” He explained, “Content engagement has been a well-recognized problem to solve in our industry, and we need to have an open mind when it comes to seeing and solving this problem in new ways in the age of AI.”

To service hundreds of millions of users every day, we have no shortage of exciting technical and business problems to solve.

What are Snap Inc. Perks + Benefits

Snap Inc. Benefits Overview

At Snap, we empower and equip our team to make well being a priority and act on it. Our supportive health and wellness offerings are here to grow with you every step of the way.

Here are just a few of our benefits in more detail:

-Fully subsidized medical, dental, vision for you + spouse/domestic partners/dependents for full-time & part time (20+ hours) & interns
-Up to 16 weeks fully paid parental leave (up to 28 weeks birthing parents )
-Up to $40K adoption & fertility coverage / up to $80K surrogacy reimbursement
-1 month flexible, fully paid return to work program work
-120 hours of back-up care per year (US)
-6 weeks paid Family Caregiver leave & dedicated family care support through Wellthy
-25+ mental health sessions for you + dependents through Lyra
-For team members who need to travel for medical treatments that are banned in their state of residence, Snap will provide a travel benefit allowance that includes transportation and lodging of up to $10,000 for an individual seeking those services.
-401K matching
-Financial wellbeing through Northstar & legal support through RocketLawyer
-Mobile phone stipend

Culture

Volunteer in local community

Partners with nonprofits

Open door policy

OKR operational model

Team based strategic planning

Open office floor plan

4-day work week

Our “default together” approach is an 80/20 model where we are asking team members to spend 80% of the time, on average, in the office, with the remaining 20% of the time spent remote.

Employee resource groups

Employee-led culture committees

Quarterly engagement surveys

Hybrid work model

Remote work program

Snap's Flexible Work policy offers most team members the choice to work virtually in a Snap operating location or in-person from a Snap office.

Diversity

Dedicated diversity and inclusion staff

Mandated unconscious bias training

Diversity employee resource groups

Our Employee Resource Groups are created and led by members of the Snap Inc. family. They empower us to come together to celebrate a common cause, raise awareness, and encourage advocacy.

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Employees can contribute to a Medical FSA to pay for eligible medical expenses, or a Dependent Care FSA to pay for eligible daycare expenses, with pre-tax dollars.

Disability insurance

Employees can take up to 16 weeks of short-term disability for 60% tax-free pay with benefits remaining active. Long-term disability is also available at 60% tax-free.

Dental insurance

We provide free dental coverage for employees and eligible dependents. In addition, the plans have an orthodontia benefit. Annual in-network cleanings and exams are covered at no cost.

Vision insurance

Snap provides a free vision plan for employees and eligible dependents. The plan includes a LASIK benefit and a $200 annual frame/contact lens allowance.

Health insurance

We provide free PPO and HSA plans to employees and their dependents with the option to buy-up to an enhanced PPO plan with lower co-pays. In CA, Kaiser HMO is another free medical plan option.

Life insurance

We provide Basic Life and AD&D insurance at 2x salary at no cost.

Wellness programs

Snap's wellness program, SnapFit, offers events, programs, education, and more that will help you stay fit across four pillars: Mind, Body, Money, and Health!

Team workouts

Mental health benefits

Transgender health care benefits

Financial & Retirement

401(K)

Snap offers a retirement savings plan that allows you to save for your retirement on a pre-tax and/or post-tax basis.

401(K) matching

Snap matches 100% up to 3% and 50% on your 4th and 5th contribution to both your pre-tax and/or Roth elective contributions and the match is immediately vested. We also offer the Mega Backdoor Roth.

Company equity

Snap offers compensation packages that allow you to share in Snap's long-term success!

Performance bonus

Child Care & Parental Leave Benefits

Childcare benefits

Snap provides back-up child care at a subsidized rate for up to 80 hours per year.

Generous parental leave

Non-birthing parents receive up to 16 weeks of full pay and birthing parents receive up to 26 weeks of full pay.

Family medical leave

Snap provides up to 6 weeks of full pay as part of our Family Caregiver Program.

Adoption Assistance

Snap will reimburse up to $40k towards any adoption expenses and $80k towards surrogacy expenses you incur and you are eligible for up to 16 weeks of full pay to bond with your new child.

Return-to-work program post parental leave

Fertility benefits

Adoption, surrogacy, infertility, and fertility preservation benefits

Vacation & Time Off Benefits

Unlimited vacation policy

Generous PTO

Generous time off and leave programs. In the US, this includes the following: Flexible vacation policy for exempt team members, Up to 3 weeks PTO for non-exempt, 12 paid holidays, 15 sick days

Paid volunteer time

Employees are allotted four hours of paid time off to volunteer at charities that align with the company’s philanthropic pillars: youth, education, and arts.

Paid holidays

Paid sick days

Snap provides 15 sick days per year if you're feeling under the weather.

Office Perks

Commuter benefits

Our Commuter Benefit allows you to use tax-free funds to pay for parking and public transportation — such as train, subway, bus, ferry, trolley, or vanpool — as part of your daily commute to work.

Company-sponsored outings

There are various social events to choose from, ranging from cultural, health & fitness, personal development, volunteering, arts & crafts, and more.

Free daily meals

Various offices have in office free lunch provided Monday - Friday.

Free snacks and drinks

All offices are stocked with free snacks, drinks, coffee, etc.

Some meals provided

Company-sponsored happy hours

Onsite office parking

Our headquarters offers parking if you decide to skip the Commuter Benefit.

Relocation assistance

Fitness stipend

Home-office stipend for remote employees

Onsite gym

Professional Development Benefits

Job training & conferences

Snap has a Learning & Development program that enables employees to continue honing their skills, and individual teams have budgets to send eligible employees to industry conferences, trainings, etc.

Lunch and learns

Promote from within

Mentorship program

Continuing education available during work hours

Online course subscriptions available

Virtual coaching services