Quality Engineering Manager - San Antonio, TX, Austin, TX or Dallas, TX

| San Antonio, TX
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Overview
H-E-B is one of the largest, independently owned food retailers in the nation operating over 420+ stores throughout Texas and Mexico, with annual sales generating over $34 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 145,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.
Responsibilities
H-E-B Digital is seeking new Partners! H-E-B is not only a grocery retailer, but also a leading innovator in technology and this is an exciting time to join our team. We're using the best available technologies to deliver modern, engaging, reliable, and scalable experiences to meet the needs of our growing audience. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 120,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.
Since 2015 H-E-B Digital has been investing heavily in our customers' digital experience, innovating our technology stack that supports our brick & mortar business and supply chain operations, reinventing how customers find inspiration from food, and how we ultimately help customers leverage amazing technology getting food into their homes. This is an exciting time to join H-E-B Digital, and we're hiring across the stack of our challenging distributed systems. Our digital solutions are growing in popularity and adoption-from manufacturing and supply chain, all the way to Curbside and Home Delivery-so you'll get the opportunity to help ensure a high-quality experience for our Partners and customers. If you're someone who enjoys taking on new challenges, working in a rapidly changing environment, learning new skills, and applying it all to solve large and impactful business problems, we want you as part of our team.
Our Partners thrive The H-E-B Way. In the Quality Software Engineering Manager job, that means you have a...
HEART FOR PEOPLE... you have a passion for mentorship and guidance, and love for the direct person-to-person interactions that create strong bonds between teams;
HEAD FOR BUSINESS... you have an ownership mentality and a consistent track record of timely delivery of high-quality software;
PASSION FOR RESULTS... the ability to guide the discussion, remove roadblocks, and provide guardrails for your team as they identify challenges and propose solutions.
Location:
This position is an option to work in a Hybrid role from San Antonio, Austin or Dallas !
What you'll do at H-E-B:
We invest in improvements that ultimately increase the overall systemic quality of our software and systems while permeating a test-driven mindset that helps deliver the highest-quality solutions that delight our customers beyond expectation... which is easier said than done.
As a Quality Software Engineering Manager, you'll raise up your team, helping to develop individual careers and achieve goals, spotting and addressing common team problems, and coaching and mentoring those identified for potential company leadership. You will serve as a key thought leader regarding enterprise-level testing impacts to ensure world-class performance and quality of our systems and solutions. You'll work closely with stakeholders, and other engineering leaders, to provide high-quality, repeatable technology delivery for the digital engineering organization. You'll provide leadership across all aspects of development to maintain a high standard for technology, people, and process. You'll make decisions that affect others' work within a wide frame of reference related to the Quality Software Engineering mission and objectives.
We help ensure the quality that makes building fantastic H-E-B Digital solutions possible - and we are incredibly proud of that.
What You'll Do

  • Directly supervise, coach and mentor a team of Quality Software Engineers in software testing techniques, processes and new technologies; enabling them to succeed.
  • Empower a team of Quality Software Engineers to be autonomous, fast and effective in their work.
  • Complete code reviews to provide feedback and educate Quality Engineers in coding standards, approaches and best practices.
  • Manage day-to-day administrative responsibilities for your team, including pay planning, promotions, expenses and leave.
  • Understand and foster the value of radical candor in every one-on-one conversation with Partners.
  • Engage and influence other Digital Engineering teams to embrace introduced quality practices, and enable them to be capable of maintaining and updating automated tests.
  • Develop and outline strategies and roadmaps to deliver initiatives.
  • Apply your understanding of fundamentals of the business to ensure team roadmap aligns and supports other engineering teams and business opportunities.
  • Recommend improvements to overall test design and implementations to support security, scalability, reliability and performance.
  • Recommend changes to processes and tools based on industry standards, patterns, and practices to drive improvement and increase productivity.
  • Diagnose and troubleshoot extremely complex issues and provide support and guidance to your team of Quality Engineers to find and implement solutions.
  • Educate and enable your Quality Software Engineering team to deliver test design and automation of complex features across multiple systems that improve our customers' and Partners' user experience.
  • Help grow Digital Engineering by driving execution of organization-wide activities.
  • Define reporting frameworks, approaches and standards, and provide coaching through actionable recommendations on the findings.
  • Communicate and document a distilled understanding of complex systems and data flows to all levels.
  • Define and continuously improve the over-arching testing infrastructure for our high-performance systems, including Partner facing applications, customer facing sites and mobile applications.
  • Guide and enable your team to design and develop robust automation framework(s) for microservices, APIs, REST and UI following guidelines, best practices, coding standards.
  • Evaluate new and emerging technologies to stay ahead of the competition and evaluate feasibility and approach to incorporate into the team's architecture.
  • Evangelize a test-driven approach to software engineering and influence other leaders and teams to incorporate automated test suite(s) into CI/CD pipelines.


Who You Are

  • You have an ownership mentality and consistently deliver successful, high-quality results.
  • You have worked in Quality or Software Engineering and have successful experience leading small teams.
  • Can identify ambiguous requirements, providing clarity and recommendations when needed.
  • Demonstrate expert understanding of architectural technologies, such as Android, iOS, Amazon Web Services, Google Cloud Platform, Docker, etc. and are open to learning.
  • Demonstrate an expertise with technologies such as Selenium, Java, TestNG, Mocha, etc. and enjoy learning new ones as they emerge.
  • Demonstrate an expert understanding of quality and development methodologies and processes.
  • Have an understanding of cross-tech stacks, including scalability and reliability implications.
  • Proficient understanding of the flow of code and how it interacts with different components and across multiple systems.
  • Well-honed systematic and holistic problem-solving approach, coupled with strong interpersonal skills and intrinsic motivation to get things accomplished well.
  • Consider solutions through a combination of technology and processes.
  • Ability to strategically delegate tasks to ensure deadlines are met using the collective strengths of the team.
  • Ability to coordinate work for engineers on major initiatives.
  • Ability to communicate technical information and details effectively at all levels.
  • Ability to understand multiple complex systems and data flows.
  • Bachelor's degree in a field related to Engineering or Computer Science, or relevant work experience.


Do you have what it takes?

  • Experience as a Quality Automation Engineer or Software Engineer and have successful leadership experience with small teams.
  • Expert knowledge of various software testing processes and techniques.
  • Expert understanding of process implementation and expectations.
  • Expert understanding of the process for designing, coding, executing and documenting results of automated testing.
  • Demonstrate proficient understanding of automation frameworks.
  • Proficient knowledge of automation and performance testing and associated tools and frameworks.
  • Solid understanding of cross-tech stacks and scalability and reliability implications.
  • Demonstrate skills in multiple languages, technologies and frameworks and can learn new ones quickly and effectively.
  • Strong analytical skills.
  • Strong verbal / written communication and presentation skills.
  • Ability to prepare / present quality-specific information at various levels with minimal notice and preparation time.
  • Ability to influence leaders, peers and subordinates.
  • Ability to easily adapt to change in the work environment and inspire others to accept / adapt to change.
  • Ability to work in an open office work environment.


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