JPMorgan Chase
Hybrid

Quality Assurance - ServiceNow

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Job Description
The Chief Technology Office (CTO) provides solutions to guide technology across the firm globally, removing inefficiencies and streamlining how we deliver quality solutions. We're continuing to evolve from building next-gen platforms to guiding architectures that unlock their capabilities, automating how we take code from inception to production. We're focused on optimizing how apps are designed for the future, targeting solutions that are portable across multi-cloud platforms to stay resilient, scalable and maintainable. The CTO will drive Modern Engineering Practices across the firm and provide the pathway for technologist to improve their speed, quality and application development practices.
This role requires a wide variety of strengths and capabilities, including:

  • Bachelor's degree in Computer Science, Computer Engineering or a related field or the foreign equivalent
  • Proven ability to write automated tests
  • Detailed understanding of common defect and data management tools
  • Advanced knowledge of software lifecycles, including Waterfall and Agile, and test automation strategies
  • Experience working effectively with teams and stakeholders to develop relationships and achieve common goals
  • Proficiency in a business function and some understanding of the broader business context
  • 6+ Years of experience in IT with Product Development Based Organizations preferably.
  • Test Analysis, Planning, Execution and Reporting
  • Manage/organizing Test artifacts for each Product testing Iteration
  • Experience working in Agile Teams and respond to changes.
  • Evaluate Industry standard Automation Framework Tools and align to product functional testing.
  • Develop/manage Test Automation Framework and educate broader organization
  • Excellent time management and Organization skills
  • Strong analytical and problem solving skills. Ability to pay attention to small details
  • Understands the Product Functional knowledge and advises team on Functional Impacts
  • Helps drive Product Refinement conversations with Product Owner and Team.
  • Analyze customer issues and advise on potential incidents.
  • Analyze Industry standard automation tools and adopt per changing product landscape.


Technology Stack Must have:

  • ServiceNow scripting experience
  • Automation & Testing - Using JUnit, JMeter, Selenium, Cucumber
  • Development Tools - IntelliJ/Eclipse


Good to have:

  • Pair Programming - Comfortable with the concept of pairing with other team members to solve problems
  • UI - Any level of experience working with UI framework such as Angular, React is a plus


About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
The Chief Technology Office oversees enabling components inclusive of the top quality engineering and architecture tools and practices, key program management and processes as well as the technology workforce strategy required to make us a leading technology company for our customers, clients and colleagues around the world.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Professional Development Benefits
Tuition reimbursement

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