City National Bank
City National Bank proudly offers services, tools and technology that put our people and communities first.
Hybrid

Quality Assurance (QA) Lead CNR

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QUALITY ASSURANCE (QA) LEAD CNR


WHAT IS THE OPPORTUNITY?



Responsible for supporting the development group by executing all facets of the testing efforts defined within the CNB testing process guide. This individual will be responsible for interacting with the business units, development & infrastructure teams to ensure all testing events are executed successfully, communicated and documented correctly. The QA analyst will have extensive knowledge with regard to system integration testing (SIT), user acceptance testing (UAT), and performance testing. Knowledge of configuration management and testing process flow will be required to support current and future testing needs.


Wealth Management Division: City National Rochdale
As a member of City National Rochdale, the company's Wealth Management group, you will provide white-glove service focused on intelligently personalized portfolio management for high-net-worth individuals, families, and institutions. For 30 years, City National Rochdale has helped clients achieve their goals, operating as a nimble, responsive, local boutique investment firm.


WHAT WILL YOU DO?



  • Implement and manage testing process and infrastructure for all application development efforts.
  • Analyze requirement and design specifications to be utilized in the creation of test cases /test scripts.
  • Developing and Executing QA Test Plan– Will develop and execute QA test plan for software applications. This will include test bed development and improvement, documentation as well as the development of white box and black box test scripts.
  • Hardware and Software Testing – direct execution testing of all hardware and software products; will develop testing scripts and will be responsible for their implementation into the testing environment.
  • Create detailed project schedule identifying all task required for small, medium and large testing events.
  • Manage, document & report software issues/concerns to the Quality Assurance Manager and appropriate team members.
  • Co-ordinate review and signoff of test conditions.
  • Design and track all issues within the identified toolset.
  • Manage the movement of all objects


WHAT DO YOU NEED TO SUCCEED

Must-Have*

  • Bachelor's Degree
  • Minimum 10 years of project management and software product quality assurance experience required.
  • Minimum of 10 years Information Technology experience required
  • Minimum 2 years leading a team

Skills and Knowledge

  • Excellent leadership, organizational, communication and interpersonal skills.
  • Strong analytical abilities relating to business and financial systems/processes.
  • Thorough problem-solving abilities.
  • Have a demonstrated record of success in developing and executing formal release testing for high quality, complex software products.
  • Must be a strong Business analyst with background in banking and The Guide Project Management methodologies.
  • The ideal candidate will have experience with common testing tools, including automated regression, load and scalability testing for both GUI applications.
  • Some programming/scripting experience in Compuware or equivalent software testing tools.
  • Experience testing applications relying on a RDBMS and web based technology.
  • This person should be familiar with standard product development life cycle (PDLC), CVS and defect-tracking procedures preferably using Compuware or similar tools.
  • Must be capable of providing constructive feedback to software design reviews.
  • Experience with end-user problem resolution and user documentation is essential.
  • Strong oral and written communication skills are required.



*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.


ABOUT CITY NATIONAL



We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.


City National Bank requires all colleagues to be fully vaccinated against COVID-19 to work on-site at any of our locations.




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What are City National Bank Perks + Benefits

City National Bank Benefits Overview

We strive to be the best at whatever we do, and that includes the benefits and perks we offer our colleagues.
We understand that colleagues have different needs. As a result, we look to offer a holistic program to support and address physical, emotional, financial and social needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Our 11 Colleague Resource Groups (CRGs) help colleagues deepen their relationships and knowledge at work, encouraging more people to connect, learn and celebrate with each other.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
FSAs allow colleagues to set aside pretax dollars to help pay for medical and/or dependent day care expenses.
Disability insurance
Coverage generally begins the first day of the month following hire date. Short- and long-term disability benefits are available to colleagues to assist with periods of injury or illness.
Dental insurance
Preventive care as well as basic and major dental services are provided through either a preferred provider plan (PPO) or a dental maintenance plan (DHMO).
Vision insurance
Coverage is available for vision exams, contact lenses, glasses and frames.
Health insurance
Coverage generally begins on the first day of the month following employment, and colleagues are able to cover spouses, domestic partners and/or dependent children.
Life insurance
When you become eligible for CNB Benefits, the company will provide you with basic life insurance equal to 1½ times your annual base salary, up to a maximum of $100,000 of coverage – at no cost to
Wellness programs
Enjoy access to a wide range of health tools and resources, including health screenings, coaching and/or fitness challenges – all kept confidential and secure.
Financial & Retirement
401(K)
401(K) matching
Pretax and Roth 401(k) - the company matches 75% of the first six percent of eligible pay a colleague contributes each pay period. Match dollars are immediately vested.
Performance bonus
Some positions may be eligible for bonus and/or commissions.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Paid volunteer time
Paid holidays
Paid sick days
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks
Paid industry certifications

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