Quality Assurance Engineer, Web at Lively

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Hi, we’re Lively. Are you?

We’re revolutionizing hearing care. We’re on a mission to empower tens of millions of people to hear better through convenient, personalized hearing care — at a fraction of the cost thanks to telemedicine. We’re led by a crew of enormously talented thinkers, creators, and doers who are as collaborative as they are compassionate (and passionate). It’s an exciting time to be here. 

So, why Lively?

In three years, we went from a scrappy startup to a leader in the direct-to-consumer hearing care space with the backing of our parent company GN, a global pioneer in intelligent audio solutions, to prove it. We’re a data-thirsty, outcomes-driven group that cares as deeply about our employees as we do our customers. If you’re looking for a place that will challenge you intellectually and creatively, a place that will cultivate your career and support your growth, come join our growing team.  

About the role.

We are looking for a talented Quality Assurance Engineer, Web to develop and execute the Lively's QA processes to ensure we catch as many bugs as possible before releasing those in a continuous integration and a continuous deployment environment.

What you’ll do.

  • Collaborate with Lively’s CTO, Engineers, Head of Product and Head of Design in understanding both functional and non-functional requirements
  • Manage communication of progress/status to stakeholders
  • Log bugs, and track progress and results
  • Communicate directly with stakeholders in addition to email/ticketing chain, to ensure timely resolution of identified issues
  • Triage bugs and other improvements
  • Be the last line of defense to ensure high quality output, and responsible for the last sign off before production release.

What you’ll bring.

  • 2-3 years working in QA at a software company (startup environment preferred)
  • Degree in computer science or relevant software development experience
  • Knowledge of manual and automation testing
  • Experience in troubleshooting issues and root cause analysis
  • Experience in testing website across different device types 
  • Experience in testing mobile apps 
  • Good understanding of how browsers work - dev tools, cookies, local storage, incognito, etc.
  • A proven track record of delivering high quality and tested software on-time and often
  • An open mind, flexibility around testing new approaches and the ability to harness failures and turn them into wins
  • Bonus points for:
    • Knowledge of HTML and Javascript
    • Experience with web protocols

Why we love it here.

Changing lives and revolutionizing hearing care sounds like serious business. And it is. But we know how to have fun along the way. Case in point: our energizing weekly all-hands meetings where you’ll smile so much your smile muscles might get sore.

It helps that we have such a diverse crew — so you’ll fit right in. The Lively family includes actors, sommeliers, top-chefs, a former professional rollerblader (yep, that’s a thing), dancers, black belts, filmmakers and countless four-legged furry sidekicks. 

Even our benefits are Lively.

  • You’re worth it. Our compensation is competitive, and our 401k plan includes a 4% match.
  • Take care of yourself and your loved ones. We offer excellent medical, vision, and dental insurance and contribute generously to it. Adding a new member to your family? We also provide 12-weeks paid parental leave.
  • Fill that well! Whether you check out America’s natural treasures or just veg out on your couch, enjoy your paid time off. We encourage time off. 
  • Nomnom on us. Lively offers a weekly lunch stipend. (Pro tip: Groceries count.)

Lively Hearing Corporation is an equal opportunity employer and participates in E-Verify. If you receive an offer of employment from Lively, you will need to go through the E-Verify process of digital verification of your employment authorization documents as provided on the Form I-9. Participation in E-Verify does not limit your right to work and verification will only be completed after you become an employee with Lively.

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Candidate Location Eligibility:
New York City, NY

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • jQuery UILibraries
    • React NativeLibraries
    • GraphQLLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • SketchDesign
    • JIRAManagement
    • SalesforceCRM

What are Lively Perks + Benefits

Lively Benefits Overview

- Our compensation is competitive and our 401k plan includes a 4% match.

- We offer excellent medical, vision, and dental insurance and contribute generously to it. Adding a new member to your family? We also provide 12-weeks paid parental leave.

- Whether you check out America’s natural treasures or just veg out on your couch, enjoy your paid time off. We encourage time off.

- Lively offers a weekly lunch stipend. (Pro tip: Groceries count.)

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within

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