We're seeking a Quality Assurance Analyst to ensure the outgoing software and technical products meet and exceed quality standards. The QA Analyst will work with a cross-functional team of product managers and project teams to develop, implement, and execute testing programs that improve the quality and reliability of our products. While this role is team-based, a successful QA Analyst will be self-directed and take ownership of our product's overall quality. 

The QA Analyst should have a passion for technology and a natural aptitude for problem-solving. 

The QA Analyst must have strong end-user empathy and a willingness to perform testing “in the trenches.”

Job Responsibilities:

• Develop and execute QA testing programs for our mobile and web applications
• Develop and execute QA testing programs for our entire product, including hardware such as mobile devices, barcode scanners, and high accuracy GPS receivers
• Develop and execute QA testing programs for end-to-end solutions, including software applications, hardware, reports, exports, and APIs
• Support project teams with client-specific configuration testing
• Support project teams in developing testing scripts for clients
• Support R&D projects through the field and end-user testing

Required Experience:

• Two years demonstrated experience performing software testing and QA/QC
• Familiarity with software and testing management tools like Jira and TestRail
• Development of test scenarios and test scripts
• Defect management and documentation best practices
• Testing frontend and backend API (Restful)

Desired Experience:

• Understanding of field testing mobile applications in real-world environments
• Hands-on experience with integrated hardware-software
• Understanding of common debug tools 
• Familiarity with Bluetooth technology
• Experience with mobile GPS technology

Required Traits:

• Passion and a do-whatever-it-takes attitude for customer success
• Resourceful with the ability to craft testing programs to meet unique product and customer requirements
• A flexible and adaptive learner that grows with the company
• Good judgment and analytical thinking with the ability to reduce complex problems into executable tasks
• Strong ability for technical writing and documentation
• Strong attention to detail