Job Description
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all fun.
Join the 2022 FIS University Program!
As a 2022 FIS University Program full-time employee, you will have the opportunity to participate in team projects, community service activities, professional development seminars and work with a team that is invested in your growth, development, and success; including quarterly performance connects with your manager and bi-annual merit reviews.
This two-year full-time program has start dates in January, March, June, and September with a dedicated "Learning Week" where you will;

• Learn how to work within a corporate environment
• Learn the structure of FIS and options for growth within the organization
• Hear from FIS leadership about their journey and participate in senior leader networking opportunities
• Build a network of your peers from across the organization

*This position is for a June 27, 2022 start.
About The Team
We are the FIS Professional Services Quality Management Team.

• We play a key role in ensuring quality in our Products and our Clients' satisfaction.
• Our focus is on delivering high-quality services each time, every time.
• We offer a broad range of services integrated throughout the SDLC process.
• We work very closely with Business Consultants, Project and Program Managers, Solution Architects, and the Conversion and Implementation teams.
• We also collaborate with multiple development organizations within FIS.
• We have built full core conversion/migration software, streamlined request ticket services and communications, and built efficiencies designed to improve the experiences for our internal partners and some of the largest clients at FIS. We work with RPA solutions as well as other more traditional automation tools.

What You Will Be Doing
As a Quality Assurance Analyst, you will:

• Assist Solution Architects to develop robust requirements and user stories that can be easily translated into testing scenarios and confirm strong working knowledge of project objectives
• Meet with Solution Architects and other Quality Managers to scope project testing needs
• Assist clients in preparing for their testing needs in the form of a Quality Plan
• Act as the liaison between our internal suppliers and the client for all quality and project-related issues
• Lead the defect management process, communicating with the client and our internal teams
• Occasionally conduct hands-on testing of project scenarios, defining defects, and utilizing known defects to determine the need for extended testing scenarios

What You Bring

• Bachelor's degree from job discipline
• Proficiency in Microsoft Office Suite
• Self-motivated and a willingness to learn
• Excellent communication and interpersonal skills

Added Bonus If You Have

• Experience in Quality Assurance or Quality Management
• Software Testing experience
• Banking experience and/or banking product knowledge (Loans, Deposits, etc)
• Programming skills, Computer Science or Engineering degree
• Automation knowledge, building/running automation scripts
• Knowledge or familiarity with FIS products (IBS, Code Connect, etc.)
• Client facing experience, customer support, sales experience

What We Offer You

• Competitive salary and excellent benefits
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• A broad range of professional education and personal development possibilities - FIS is your final career step!
• Time to support charities and give back to your community
• A work environment built on collaboration, flexibility, and respect
• Student Loan Repayment Program: FIS will PAY OFF your principal loan balance over 10 years of service! Eligibility starts after one year of tenure in the program and is for U.S. participants

*Current or future sponsorship is not available for this position*
Vaccination Requirements
Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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