QA Manager

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LivePerson is seeking a leader to up-level our software QA efforts within one of the company's most critical and fastest growing projects. Your job will be to make sure we ship quality products and that teams are following proper process and procedure concerning testing and deployments. 

LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC,  Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.  

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.

You will thrive here if: 

You can operate in a fast paced, dynamic environment

You can build partnerships that move our business forward

You build code that is simple, understandable, and clean  

You see feedback or failure as motivation to learn and to grow 

You believe data-driven decision making is the norm

You relate to our core principles (link) and want to work with Conversational AI experts

In this role you will:

  1. Be highly process driven, improving on our existing QA processes and doubling down on areas of automation, documentation and collaboration.
  2. Be comfortable leading others - initially a team of two with plans to grow. The candidate should be comfortable helping to interview new QA engineers as we look to expand.
  3. Be well versed in QA best practices and be a thought leader in improving our overall QA strategy
  4. Work closely with product and engineering teams to review requirements, specifications and technical design documents and to work with QA team on developing and executing test plan
  5. Have a proven track record managing software QA in fast paced and action oriented companies
  6. Be comfortable being hands on

Your qualifications are:

  1. Bachelor's Degree in Computer Science or equivalent experience.
  2. 3+ years of experience managing QA Engineers and/or SDET
  3. Experience in test automation, automation tools and test frameworks
  4. 3+ years of experience working with and testing mobile native apps (Android and iOS)
  5. 3+ years working with software development teams, either in QA individual contributor role or QA manager role
  6. Experience working in Jira and/or Confluence - Advantage
  7. Experience working with Agile/SCRUM methodologies - Advantage.

#LI-Remote

Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer top tier tech & data science colleagues, along with opportunities to push your own limits. We embrace invention and experimentation. You’ll have great benefits, flexible time off, plus snacks and drinks to keep your mind fresh and stomach full. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer. 

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.


More Information on LivePerson
LivePerson operates in the Conversational AI industry. LivePerson was founded in 1995. It has 1000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Open door policy, OKR operational model, Team based strategic planning and Pair programming. To see all 17 open jobs at LivePerson, click here.
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