Professional Services Consultant
Job Title: Implementation Engineer (KBMax)(CPQ)
Location(s): Remote (US)
About Us:
We're here for the hard-working businesses that keep the world turning. They're the companies who make, deliver, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs and built to respond flexibly to their fast-changing reality. We accelerate every customers' ambitions, whether to grow and transform, or simply become more productive and effective. That's what makes us the essential partners for the world's most essential businesses.
About the Role:
The Implementation Engineer is responsible for building custom user interfaces and advanced product
rules that automate the design/quote process. You will be developing a fully integrated solution with
advanced configuration and pricing algorithms solving customer's issues and helping them reach their
goals.
What You'll Do:
- Understand the customer's business requirements and translate their needs into solutions.
- Develop and maintain custom configurator user interfaces.
- Develop and maintain advanced product configuration rules and advanced pricing algorithms.
- Traveling to customer sites to learn about potential customer products & business processes.
- Working with IT & engineering teams at customer sites to improve existing quote & design processes
- Technical support.
- Other duties as assigned.
What You Need to Succeed:
- BS/BA in Computer Science, Mechanical Engineering or a related field.
- 2+ years of experience in taking complex customer and product concepts and developing solutions.
- Familiar with remote work environments and capable of working in a virtual office environment.
- Strong experience with at least 1 programming language (examples: javascript, C#, VB.NET).
- Must be comfortable speaking to customers both over the phone and in-person.
- General knowledge of enterprise level software systems like ERP & CRM.
- Must have a genuine interest in solving complex process problems for manufacturing companies.
- Excellent communication both written and verbal and presentation skills.
- Analytical abilities and problem-solving skills.
Additional Skills That Could Set You Apart:
- CAD systems like SolidWorks, AutoCAD, Autodesk Inventor, PTC Creo.
- Experience automating CAD models with macros or any other CAD automation technology.
- Working with manufacturing companies.
With almost five decades of industry experience, Epicor is the leader in Enterprise Resource Planning. Now is an exciting moment of transformation for our teams as we are well on our way to becoming the cloud vendor of choice. As we work to enable a world of better business through the power of collaboration, you will haveall new opportunitiesfor internal mobility,to develop and sharpen your skills, and to work interdepartmentally on a global level. Check out what some of our employees are saying about internal mobility at Epicorhere.
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Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.
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