Professional Services Consultant - Prisma Cloud (CSPM) at Palo Alto Networks (Remote)

| Dallas-Fort Worth, TX | Remote
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Company Description

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Job Description

Your Career

  • As a Prisma Cloud Consultant, you are a critical part of our customers’ adoption of Cloud security integrations -You may be engaged with multiple clients as the subject matter expert, establishing relationships with them to ensure best practices for their secure cloud environments, throughout the lifecycle of their journey with our products -You’ll guide them for quick and consistent adoption, accelerated integrations with new cloud security products, and real-time support and strategy

  • You’ll act as their trusted advisor, providing strategic guidance around complex systems to secure a digital environment. Interacting directly with the client, you’ll partner closely with client personnel to guide them on their cloud security journey -Your thorough understanding of our product integrations contributes to the development of new principles and concepts – providing detailed analysis around what’s working, what’s not, and what could be better

You enjoy implementation work, are proactive about resolving potential concerns, and operate well around strict best practices that enable our clients on their road to a more secure digital world. You’re creative, innovative, and you love a challenge – learning how integrations might work better around new products and technologies.

Your Impact 

  • Consult and guide customers on security standard, best practices, methodologies and act as trusted advisor for clients on behalf of Palo Alto Networks
  • Work proactively with our Technical Assistance Center to troubleshoot and diagnose cases as escalations arise
  • Mitigate web-based threats in a timely manner
  • Maintain the implemented solution and provide mentorship on code upgrades, changes to the platform, and new technology developments 
  • Work with sales account team to help formulate a technical strategy to address customer business needs

Qualifications

  • Practical experience with Public Cloud platforms, preferably Azure, Google Cloud, and AWS

  • Experience with CloudFormation, Terraform, Azure Resource Manager, and/or GCP Cloud Deployment Manager Templates

  • Understanding of Unix/Linux and Windows operating systems

  • Experience with APIs

  • Understanding of cybersecurity technologies, protocols, and applications - specifically around Cloud infrastructures

  • Understanding of Identity and Access Management/Role Based Access Control, Data Security specific to cloud infrastructures

  • Understanding of Cloud DevOps Security and Identity-Based Microsegmentation

  • Experience with cloud networking models and connectivity, network security, virtualization, and cloud computing

  • Basic understanding of Cyber Security industry Compliance Standards/Best Practices (i.e. PCI-DSS, HIPAA, CIS Benchmarks, etc.)

  • Basic understanding of SQL language, Cloud provider specific CLI commands (AWS CLI, Azure CLI, etc.)

  • Basic understanding of Single Sign On capabilities/tools (Identity Providers such as Okta, Azure AD, Google, OneLogin, etc.)

  • Ability to deliver complex solutions in large customer environments individually or as a team leader

  • Experience in customer-facing roles

  • Team player with excellent verbal and written communication skills 

  • Ability to work under pressure, and to prioritize tasks accordingly

Bonus/Good to Have:

  • Scripting experience

  • Expertise with container orchestration services, preferably Kubernetes and Docker

  • Experience with CI/CD tools, e.g. Kubernetes, Jenkins, Docker, Gitlab, Chef, Ansible, or OpenShift

  • Additional Cloud Provider Experience: Oracle Cloud Infrastructure, Alibaba Cloud

  • Basic knowledge with third party security infrastructure tools (i.e. ServiceNow, Splunk, JIRA, Tenable, etc.)

Additional Information

The Team

Our professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn’t stop once they sign – it evolves.

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you don’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or an accommodation due to a disability or special needs, please contact us at [email protected] 

Salary disclosure required by sb19-085 for positions located in the state of Colorado: If hired in Colorado, this position starts at a salary of $71,200/yr. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Restricted stock units and bonus pay may also be offered as part of this compensation package, as well as benefits that include: flexible paid time off, employee stock purchase program, medical, dental, vision, 401K, life, and disability insurance. Additional information about benefits may be found here.

All your information will be kept confidential according to EEO guidelines.

Covid-19 Vaccination Information for Palo Alto Networks Jobs

  • Vaccine requirements and disclosure obligations vary by country.
  • Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
    • The job requires accessing a company worksite
    • The job requires in-person customer contact and the customer has implemented such requirements
    • You choose to access a Palo Alto Networks worksite
  • If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

More Information on Palo Alto Networks
Palo Alto Networks operates in the Cybersecurity industry. The company is located in Santa Clara, CA and Plano, TX. Palo Alto Networks was founded in 2005. It has 10190 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 479 open jobs at Palo Alto Networks, click here.
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