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Principal Software Engineer - Database

| San Diego, CA +80 more | Remote | Hybrid
Sorry, this job was removed at 1:02 p.m. (CST) on Tuesday, October 19, 2021
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Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
 
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
 
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

The Team

Platform X is a newly formed customer-focused innovation engineering team chartered with delivering radical, emergent data solutions beyond the “swiss army knife” relational database such as Column Stores, HTAP databases, ultra-scale distributed RDBMS, Time-Series databases, Key-Value, Graph databases and specialized database/indexing technologies for unstructured data and search and beyond.


The Role

Design, develop and drive revolutionary data-handling solutions to manage massive, ever-growing data sets. We’re fanatical about designing and building our own data-handling technologies and will also leverage a combination of progressive open source technologies and acquired commercial capabilities. By joining us on this mission, you have the rare opportunity to:


· Sign your name on the metal of a “greenfield” and disruptive database technology.

· Revolutionize and move the needle in database cloud computing.

· Leverage thousands of existing customers’ datasets to drive and test your solutions.

· Flex your 21st innovation skills in many of the emerging database technologies.

· Work on a number of ServiceNow C-Suite visible projects.


     
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Qualifications


And, unlike startups or emerging database companies, we already have an eager and a ready set of customers urging us to solve critical data-driven outcomes. Expert-level experience and qualifications to be successful in this role include:

 

  • 15+ years of database system architecture, scalability, reliability, internals and performance: cache, plan management, statistics collecting, cost model refactoring, adaptive query processing, query execution engine, memory management, massively parallel processing, etc.
  • Query optimizer implementation, tuning, debugging and how optimizers work in concert with index configurations and implementations
  • Large-scale data analytics and data warehousing

· Experience with internals of existing database engines such as MariaDB, Monet, Oracle, Redshift, Lucene, Cassandra, TiDB, CockroachDB, or others

· Performance optimization across multiple database engines

· “Hands on the keyboard” coding in C or Go

· Design and architectural patterns (e.g. high availability, disaster recovery, ACID, CAP, transaction management)

· Masters or PhD in Computer Science or related field or equivalent work experience


 

We are passionate about our product and live for our customers. We are hungry and humble, but we have high expectations. Joining ServiceNow is an opportunity to better yourself personally and professionally while solving real, 21st century data computing challenges.





Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.


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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

An Insider's view of ServiceNow

How would you describe the company’s work-life balance?

I’m so proud of the way ServiceNow has continued to evolve as an employer who takes care of their people. We have generous parental leave; benefits to support our physical, emotional, and financial wellbeing; an incredibly supportive community; and a culture of trust that manifests in how we work.

Jaime

Vice President and Global Head, Talent Brand

What does your typical day look like?

If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

Viviana

Senior Machine Learning Engineer

How does the company support your career growth?

My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

Alexander

Diversity and Inclusion Analyst

What is your vision for the company?

We want to create a place where people want to come to work every day and do what they enjoy–where they feel challenged, collaborate with colleagues around the globe, and know what they're doing matters. It is really humbling to work with so many hardworking individuals who also want to see each other succeed and who are building something great.

Pat

Chief Technology Officer

What’s the vibe like in the office?

ServiceNow has always been a place where we work really hard, but we play hard. We like each other, and I can honestly say that in 11 and a half years, I have never once had a single colleague say to me, “That's not my job.” Everyone jumps in and is supportive. I've never had that experience working for another company.

Suzanne

Principal Training and Adoption Lead

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Open office floor plan
Employee resource groups
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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