Principal Services Engineer

+ 1 more | Remote
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Swiftly® is building better retail through technology. Our best-in-class platform delivers turn-key solutions to retailers globally impacting millions of shoppers on a daily basis. The digital ecosystem empowers retailers to grow sales and build loyalty, while enabling brands to reach more shoppers through retail media networks. Swiftly’s technology harnesses the power of AI to help retailers build strong digital relationships with customers and deliver amazing sales results.
 
Swiftly is the first vendor in the industry to connect the digital and in-store shopping experience with a robust ad platform, while deepening insights using 1st party data and analytics. We offer the only system to seamlessly connect with retail customers across the entire shopping journey. With our recent Series B funding round totaling $100M, we are expanding our team with exciting times ahead.
 
Headquartered in Seattle, Washington, Swiftly is creating the future of retail technology. 


Responsibilities Include

  • You should have an affinity for, and the ability to, influence and mentor more junior developers in an effort to continuously improve the tools, skills, and processes of the team
  • Contribute to the architecture of projects relating to a company’s business structure and job assignment 
  • Take ownership and responsibility for the delivery and quality of code your team produces
  • Work under minimal supervision and act independently, requiring a high level of judgment and interpretation to determine the best methods and procedures to make progress
  • Work as part of the technical team that designs, develops, implements, and maintains scalable cloud-based products 
  • Work closely with other developers to ensure successful implementation of applications 
  • Convert specifications and requirements into functional application code 
  • Understand and adhere to industry best practices for delivering high-quality code 
  • Break down projects into tasks with time estimation 
  • Proactively identify and communicate issues 
  • Work in a team environment with other developers, architects, designers, product managers 
  • Other related duties as assigned

Required Qualifications

  • 10+ years of experience in engineering, with preference for candidates with a mix of start-up and large-company experience 
  • Bachelor's degree or equivalent practical experience 
  • Hands-on experience driving software developments within high-growth environments at scale 
  • Excellent communication skills with demonstrated experience driving teams forward and ability to influence decisions 
  • Experience with public cloud reference architectures and services, such as Google Cloud Platform or AWS and Windows Azure. 
  • Experience with Kubernetes, Java, containerization and microservices preferred 

Preferred Qualifications

  • Superior organizational and analytical skills with hypothesis- driven problem solving and turning data into actionable insights 
  • Strong experience delivering services on Azure

#LI-Remote
 

Working For Swiftly
We are working on a set of problems that require the best in the industry to get right. Our employees are the pillars of the future of the company and they are treated and compensated as such. We're a growing team of experienced industry professionals building an organization that can solve tough problems and values a collaborative environment. 

Every Swiftly employee: 
-Has demonstrated the ability to work collaboratively in an ambiguous, fast-paced environment 
-Takes ownership of their domain from the ground up, from inception through deployment to customers 
-Leaves their ego at the door and ensures the best idea leaves the room 
-Is always experimenting with new technologies and learning new skillsets 

If you've ever wanted to work on a project that blends a gorgeous consumer experience, sophisticated logistics, and scale that rivals the largest technology players, Swiftly is the place for you. 

Equal Opportunity Employer 
Swiftly is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Swiftly will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available for qualified individuals with disabilities throughout the subsequent application process. 

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • KotlinLanguages
    • SwiftLanguages
    • SalesforceCRM

An Insider's view of Swiftly

How do you collaborate with other teams in the company?

Working at Swiftly has given me the opportunity to not only tackle large scale challenges on the service side, but also collaborate with product and design closely.

Sheng

Service Engineer

How has your career grown since starting at the company?

I've been tremendously supported by the company. I have significant experience in the industry, but putting new systems and processes in place for the first time has been an amazing opportunity for me to learn. The team has been incredibly supportive with my ideas and recommendations and value me as "the expert".

Kristen

Sr. Technical Recruiter

What's the biggest problem your team is solving?

Swiftly continues to push the boundaries of technology in the brick and mortar retail space. I am grateful to be working with such an amazing and collaborative team that can build a product used by millions of customers.

Karen

VP of Mobile, Co-Founder

What are Swiftly Perks + Benefits

Culture
Open door policy
Team owned deliverables
Group brainstorming sessions
Diversity
Highly diverse management team
Our leadership team reflects our commitment to creating an inclusive culture.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
100% company contribution
Health Insurance Benefits
3 plans for our employees to choose from including an HMO and two PPO plans.
Retirement & Stock Options Benefits
Company Equity
Equity is an integral part of building a growing company.
Child Care & Parental Leave Benefits
Remote Work Program
We have a culture that is growing. We have team members across the country, with physical offices in our two HQ cities.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Relocation Assistance
Professional Development Benefits
Lunch and learns
Promote from within

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