Xero
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Principal Engineer - Permanent Remote at Xero

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Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
How you'll make an impact
You'll work in collaboration with multiple teams within a product group to help create and deliver beautiful software to our customers, faster.
You'll help define the standard for engineering excellence at Xero and lead initiatives to grow the technical capabilities of engineers and evolve the technical architecture of our software in support of the product roadmap.
You'll understand the product vision & strategy and work with product and engineering leadership to ensure technical decisions and implementations are aligned with strategic goals. You'll lead the growth of our cross functional environment, contributing to the technical roadmap and architectural direction across the product group and wider if necessary.
You'll help teams build and manage software that solves engineering problems at scale. You will be enabled to seek clarity with technical complexities and be able to demonstrate smart ways to simplify. You'll be able to make data-driven decisions that will release value early to solve Xero customers' problems more effectively.
What you'll do
    • Create software - Work on initiatives that span multiple teams to improve how Xero creates and delivers software. You'll guide engineering practices of teams, helping them achieve product goals via world-class engineering techniques. Advocate for the adoption of new technology and tooling to support product requirements. Guide teams in defining and implementing SLOs. Ensure security and data guidelines are implemented.
    • Test software - Promote the quality engineering strategy and standards for Xero, and support teams in evolving their practices and skills to be effective and compliant. Identify and implement initiatives that lift the quality capabilities of Xero's engineering teams. Energize the community of practice for quality.
    • Resolve issues - Focus on systemic and strategic prevention of issues by implementing practices and tooling that make world class engineering easy, and limit the scope for failure either during the development lifecycle or in production.
    • Engineering standards & frameworks - Be involved with the creation and promotion of Xero wide as well as portfolio level standards and frameworks. Research industry best practice and implement as appropriate in the context of Xero. Ensure team's needs and feedback is represented in upcoming standards.
    • Continuous improvement - Proactively maintain, grow and share knowledge of development technologies used in the development of Xero's software applications.
    • Deliver infrastructure in a production environment - Collect data and quantify the effect of automation at a product group level or wider. Ensure deployment pipelines are fit for purpose. Coach and support engineers to ensure all software is running as expected. Proactively work to prevent customer facing problems.
    • Modern software and delivery practices - Proactive champion of agile and delivery practices who coaches and develops others in this space in order to ensure a consistent approach to ways of working. Working with the engineering leaders and agile practitioners to identify technical solutions that can help improve the product group processes.
    • Recruitment - Participate in interviews and recruitment programmes, actively engage with the external tech community, take part in external speaking engagements, and promote Xero brand.

How you'll do it
    • Live Xero's vision and values - Keeps Xero's vision and values at the forefront of strategic decision-making and leadership. Communicates and helps others understand the importance of the vision and values. Translates the vision and values into day-to-day activities and behaviors.
    • Communication skills - Communicates complex ideas skillfully and with nuance, and establishes alignment within the wider organization.
    • Build relationships - Establishes a high level of trust and credibility with internal and external stakeholders. Role models effective relationship building to the wider team. Ensures the team has effective relationships with supporting teams across Xero.
    • Growth mindset - Demonstrates that competency is not fixed but is enhanced through dedication and hard work. Can lead, coach and provide feedback to others on development plans and explain how this fits into the external market. Is intentional about own learning and sets clarity around learning outcomes for others.
    • Innovation and Delivery - Leads teams to innovate and deliver technology across Xero and solve complex customer problems through software.
    • Coaching and Mentorship - Instills and promotes a culture of learning and development within the team. Works with teams to make better technical decisions. Mentors Lead Engineers in the product areas.
    • Evangelism - Introduces Xero in a positive light to an audience inside and outside the industry.
    • Work Collaboratively -Influences outcomes at the highest level, moves beyond mere broadcasting, and sets best practices for others.
    • Self-learning - Maintains in-depth knowledge of advances and learnings in technologies relevant to Xero's current and future engineering environment.

What you'll bring with you
    • Able to regularly review delivery and production metrics to identify areas of improvement for product groups.
    • Experience in developing techniques to quantify the cost of technical debt and when to pay it down.
    • Ability to advocate for and help design automated processes and tooling that ensures products teams delivery are correct, secure, and safe to deploy.
    • Extensive technical leadership experience on cloud-native platforms.
    • Experience in coaching and mentoring engineers across multiple disciplines.

As a permanent remote worker at Xero we want to ensure you are getting the same #beautiful employee experience as our in-office Xero's. Permanent remote Xero's will benefit from a virtual ergonomic work assessment and funding to assist with the improvement of your at home work setup. Xero will also fund up to 4 trips a year to your most relevant region Xero office. You are part of our #team and we want to see you thrive!
About Xero?
Diversity of people brings diversity of thought, and we like that. A collaborative and inclusive environment is important to us. Working at Xero will provide you with a diverse and inclusive environment alongside people who will respect, challenge and support you to have fun while you do the best work of your life. We are a place where personal development, innovation, and well-being are not just inspired but celebrated.
We value our people and offer a wide range of compelling benefits and perks, including Xero shares and great parental leave policies. Xero's collaborative culture is underscored by our values - #Ownership, #Challenge, #Beautiful, #Human and #Team - which empower us to understand and serve customers, attract top talent and continuously innovate. From the moment you step through our doors, you'll feel welcome and supported to do the best work of your life.
Xero strongly encourages employees and contractors to be vaccinated against COVID-19 in order to work from a Xero office, or engage in any face-to-face Xero business.
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Technology we use

  • Engineering
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • ASP.NETFrameworks
    • SalesforceCRM
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What are Xero Perks + Benefits

Xero Benefits Overview

Xero offers a variety of benefits aimed at helping our employees maintain their physical, financial and mental wellbeing, allowing them to bring their best selves to work each day

Culture
Volunteer in local community
Xero employees are given a day off each year to volunteer in their communities.
Friends outside of work
Eat lunch together
Intracompany committees
We have employee run groups that focus on initiatives like wellness, culture and diversity & inclusion.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
42% of Xero's leadership team is female, while our Board of Directors maintains an equal gender balance. Xero was included in Bloomberg's 2020 Gender Equality Index report.
Unconscious bias training
All Xero employees will complete online unconscious bias training during on-boarding
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
The talent and leadership teams at Xero are committed to building diverse talent pipelines that reflect the communities we serve.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Xero allows employees to set aside pre-tax dollars for medical and dependent care expenses. $2,650 annual limit for healthcare FSA
Disability Insurance
Xero's long and short term disability plans provide income protection at 60% of annual base salary
Dental Benefits
Cigna dental PPO plan
Vision Benefits
VSP vision plan
Health Insurance Benefits
Xero offers a variety of health plans including Cigna HSA, Cigna PPO, and Kaiser HMO for Colorado and California employees
Life Insurance
Provided to Xero employees at no cost. Coverage for each employee of 2x annual base salary up to $500,000
Pet Insurance
Wellness Programs
Xero will fund up to $300 annually in employee health reimbursement account to be used toward a health improvement activity including gym membership, mental, physical or financial health
Mental Health Benefits
Concern EAP benefits for all employees
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Xero will match 100% on the first 3% contributions plus 50% match on next 2% of contributions
Company Equity
All Xero employees are granted Restricted Stock Units at a certain percentage of their base salary which vests over a 3 year period
Child Care & Parental Leave Benefits
Generous Parental Leave
26 weeks paid parental leave.
Remote Work Program
Typically, we work from home as needed. During COVID, all employees are working remotely and have access to stipends to access the equipment they need to be successful.
Vacation & Time Off Benefits
Generous PTO
Xero offers 21 days of paid time off, 10 wellness days, as well as 11 paid holidays per calendar year. We also participate in a company wide shut down between Christmas and New Years Day
Paid Volunteer Time
Xero encourages employees to give back to our communities by providing 8 hours of paid volunteer time per year
Paid Holidays
Paid Sick Days
Each employee is granted 10 wellness days per year in addition to our generous PTO
Perks & Discounts
Casual Dress
You'll typically catch our employees rocking jeans and a Xero t-shirt!
Commuter Benefits
Set aside pre and/or post tax dollars for commute related transit, parking and bike expenses
Company Outings
Annual holiday party, as well as a summer celebration!
Game Room
Video games and ping pong table in lounge
Stocked Kitchen
You find a variety of fruit, chips, nuts, snack bars, sodas and iced tea in the Xero kitchen
Some Meals Provided
Breakfast each Tuesday and lunch every Thursday from a variety of local vendors
Happy Hours
Happy hour starts every Friday at 4!
Fitness Subsidies
Our monthly health reimbursement plan can be used towards your fitness membership or a variety of other health related wellness programs
Professional Development Benefits
Job Training & Conferences
Teams have budget set aside each year to support growth and up-skilling
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks

Additional Perks + Benefits

Xero leadership consistently reviews benefits to ensure they are competitive and allow our people to bring their full selves to work each day.

An Insider's view of Xero

What’s the vibe like in the office?

You will always find someone to grab coffee or take a quick walk with. We really value being #human in the office and it’s one of the most important things that everyone in Xero does. This means empathizing, helping, listening, and being there for one another. It's what makes me love not only Xero, but the individual people within Xero too.

Rose

Workplace Experience Coordinator

What projects are you most excited about?

Right now, I'm most excited to work on our Denver Roadshow. I've worked with our Colorado Account Manager to connect with Colorado's leading accounting and bookkeeping firms and drive attendance to this event right here in Denver. Our goal is to build up our network and educate the community on all Xero has to offer!

Sophia

Senior Account Manager

What makes someone successful on your team?

We look for people that are driven by purpose, who understand their role in the larger organization and make great things happen. Dependability is one of the highest traits of successful people within the Customer Experience organization. Trusting that your teammates can & will get things done is the first step to developing effective collaboration

Raphael

Director, Customer Experience- Americas

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