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Principal Application Engineer (SRE)

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Employer Provided Salary: $101,500-$171,500 Annually

About This Role
Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.
Have you ever wondered what's behind Discover Card's award-winning customer experience? Our Card Portfolio group owns dozens of cardmember experiences, from setting up your account on Discover.com for the first time to adding your Discover Card to your phone (and much more). This group is committed to building new and more efficient ways for our Cardmembers to use our products.
This is where you come in. We need a Principal Application Reliability Engineer who's seeking an opportunity to make a positive impact. You will partner with teams to identify and fix inefficiencies to solve system reliability and performance opportunities. Some examples include reviewing availability expectations, addressing performance issues, uncovering observability gaps, leading problem management, and driving capacity planning. You will actively manage risk and customer-impacting issues within the day-to-day role and ensure product leaders are aware.
Responsibilities

Creates solutions addressing high impact technology and business priorities
Competent in multiple contexts, including programming languages, security, automation, testing, and business domains and is the go-to person for many people (inside and outside of their team)
Participates in strategic technology decisions and learns how these decisions impact Discover as a whole
Proactively identifies and mitigates issues based on intuition and experience in multiple domains
Coaches' technology communities at Discover

Minimum Qualifications
At a minimum, here's what we need from you:

Bachelors - Computer Science or related
6+ Years -- Information Technology, (Software) Engineering, or related
Internal applicants only: technical proficiency rating of proficient on the Dreyfus engineering scale

Preferred Qualifications
Bonus Points If You Have:

Experience as part of an Agile engineering or development team
Strong understanding of object-oriented principles
Strong experience working with a relational database
Strong experience with CI/CD pipelines with Jenkins or similar; Git/GitHub; Artifactory
Proven skills in high availability and scalability design, as well as performance monitoring
Experience developing and implementing API service architecture
Experience in working in a cloud environment
Understanding of software testing principles and methodologies

External applicants will be required to perform a technical interview.
What are you waiting for? Apply today!
And by the way, while you're waiting to hear from us, don't forget to check out the great benefits Discover offers.
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
The same way we treat our employees is how we treat all applicants - with respect. Discover Financial Services is an equal opportunity employer ( EEO is the law ). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by federal, state, or local law in consideration for a career at Discover.
#LI-BF1
Compensation:
The base pay for this position generally ranges between $101,500.00 to $171,500.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:

Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan

Learn more at MyDiscoverBenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)

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Deepak Sevak

VP of Payments Infrastructure Products and Program Management

BALANCE IS KEY

A supportive environment for pushing the envelope

Deepak Sevak’s team thrives in an adaptive, innovative culture. Recently, they launched a program for the digital modernization of Discover’s network authorization platform, with the goal of building a decoupled cloud-based architecture — ensuring new, more efficient payment capabilities make it to market faster. Despite the constant race of technology, his team doesn’t sacrifice their sanity. “We foster a culture that drives a balance of spending time with loved ones and leveraging that happiness back into work. That drives the energy of an adaptive, innovative fintech culture,” he said.

Our teams continue to think about how to design and architect differently, driving improvement for our customers.

Melissa Douros

VP Digital Design and User Experience

TACKLING NEW CHALLENGES

There’s never a dull moment

Melissa Douros’ design team stays booked and busy. After recently completing a brand overhaul, they are creating a unified digital design language across the organization. As part of these efforts, they launched a new mobile app and got to see its impact firsthand. “It’s rare to see reactions to our visuals, but we did extensive user research and roadshows. There is a smile on people’s faces, a connection being made — that is what we are striving for every day.” Up next, the team will be “eliminating cold handoffs” to ensure every customer interaction is a warm experience.

This team pushes themselves and each other to try new things as we work to deliver the best for our customers.

What are Discover Perks + Benefits

Discover Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers. Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Culture

Volunteer in local community

Discover’s business is built on helping people, and we invest in the community (Blessing Backpacks, Boys & Girls Clubs, Big Brothers/Sisters) to demonstrate our commitment to a brighter future.

Partners with nonprofits

Open door policy

OKR operational model

Team based strategic planning

Open office floor plan

Employee resource groups

Hybrid work model

In-person all-hands meetings

In-person revenue kickoff

Summer hours

Employee awards

Flexible work schedule

Remote work program

Diversity

Dedicated diversity and inclusion staff

Mandated unconscious bias training

Diversity manifesto

Mean gender pay gap below 10%

Diversity employee resource groups

Hiring practices that promote diversity

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.

Disability insurance

Employees receive Short-Term Disability Insurance at no cost.

Dental insurance

Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.

Vision insurance

Discover offers two vision plan options — Standard and Premier through VSP.

Health insurance

Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.

Life insurance

As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.

Pet insurance

Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.

Wellness programs

Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.

Mental health benefits

Transgender health care benefits

Financial & Retirement

401(K)

You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.

401(K) matching

Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.

Employee stock purchase plan

The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.

Performance bonus

Charitable contribution matching

Child Care & Parental Leave Benefits

Childcare benefits

Generous parental leave

Family medical leave

Adoption Assistance

Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.

Company sponsored family events

Fertility benefits

Vacation & Time Off Benefits

Generous PTO

Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.

Paid volunteer time

Paid holidays

Paid sick days

Office Perks

Commuter benefits

When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.

Company-sponsored outings

Onsite office parking

Recreational clubs

Relocation assistance

Fitness stipend

Onsite gym

Professional Development Benefits

Job training & conferences

Tuition reimbursement

Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.

Lunch and learns

Promote from within

Mentorship program

Continuing education stipend

Continuing education available during work hours

Online course subscriptions available

Customized development tracks

Personal development training

Additional Perks + Benefits

The benefit starts from the first day of employment so all eligible U.S.-based employees can start participating as soon as they want regardless of how long they have been with the company.

We leverage intentional investments to strategically develop and retain our talent. Our approach is human-centered and focused on delivering meaningful and measurable experiences to build the capability of our talent and position them to deliver on our strategic priorities. Our experiences are equitable, inclusive, and aligned to our values, Discover Behaviors, and how we work.

As employees continue their journey with us, they have access to build professional and leadership skills. They are supported when transitioning to new levels of leadership. High potential employees are rewarded with development experiences that assure a diverse leadership pipeline of strong talent is created.

We understand how important it is to thank and acknowledge our employees for being a vital part of our company. Awards and recognition programs are one way we show our appreciation for their contributions.

To foster a culture that prioritizes the needs of our employees and promotes flexibility, balance, and good health, we strive to:

• Create an inclusive environment where well-being is visibly prioritized.
• Continually encourage leaders to invest in their employees’ well-being.
• Provide resources, education and training on well-being that is easily accessible.

We offer a range of benefits and resources to employees under our three pillars of employee well-being: Health, Wealth, and Balance.

View full list of perks + benefits

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