JPMorgan Chase
Hybrid

Platform Site Reliability Engineer

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Job Description As an experienced Platform SRE professional, you'll be making decisions of a global and strategic nature that impact our customers, clients, and businesses around the globe. Your expertise in analyzing complex data systems, anticipating problems, and finding ways to mitigate risk, will be key in leading a high-performing team to successfully design and navigate the program roadmap. You will be responsible for driving results and implementing multiple, complex programs on Application Infrastructure Modernization, Data Center Migration and Technology Life Cycle Management that span the breadth of the business, and they'll look to you to provide the technical leadership to move them forward. And while you'll be part of a tight-knit team that shares your passion for technology, you'll also gain access to the best minds in the business-both as part of the JPMorgan Chase & Co. global technology community, and through our partnerships with some of the most important technology firms in the world.
Objectives of the Role/Responsibilities

  • Design resilient, secure, and high performing platforms using JPMC best practices
  • Improve reliability, quality, and time-to-market of our suite of software solutions
  • Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
  • Provide primary operational support and engineering for multiple large distributed software applications
  • Build software and systems to manage platform infrastructure and applications
  • Debug and optimize systems and automate routine tasks.
  • Collaborate with a cross-functional team to develop real-world solutions and positive user experiences at every interaction.
  • Drive work streams to ensure Applications meet strict non-functional requirements for Data Center Migrations
  • Drive Cost management through the effective design and optimization of platforms and technologies.


Required Qualifications

  • BS/BA degree or equivalent experience
  • Advanced understanding of business technology drivers and their impact on architecture design, performance and monitoring, best practices
  • Demonstrated ability to conceptualize, launch, and deliver multiple IT projects on time and within budget
  • Ability to articulate to more experienced management a technical strategy in clear, concise, understandable terms
  • Experience in at least one technology stack designing, coding, testing, and delivering software
  • Experience with one or more public cloud platforms like AWS, GCP, Azure
  • Experience with one or more automation tools like Terraform, Puppet, Ansible
  • Provide technical direction and leadership to internal teams and clients.
  • Experience with high volume, mission critical applications and their interdependencies with other applications and databases
  • Ability to leverage Splunk and Dynatrace to identify and troubleshoot issues
  • Understanding of Agile delivery principles and tools including Kanban framework
  • Working knowledge of DevOps Tool chains and CICD
  • Experience with high volume, mission critical applications, and building upon messaging and or event-driven architectures. Understanding of container platforms such as Docker and Kubernetes.
  • Command over architecture, design, and business processes
  • Keen understanding of financial control and budget management
  • Expertise in working in in large, collaborative teams to achieve organizational goals
  • Passionate about building an innovative culture
  • Experience with production support of highly available applications
  • Experience with system performance monitoring and operational capacity management


Preferred Qualifications

  • Experience with distributed storage technologies like NFS, HDFS, S3 as well as dynamic resource management frameworks (Mesos, Kubernetes)
  • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
  • SRE mindset Culture/Approaches: To run better production systems by creating engineering solutions to operational problems.
  • Ability to program (structured and OO) with one or more high level languages, such as Python, Java, C/C++, Ruby, and JavaScript
  • Ansible and other dev ops tools is added advantage.
  • VCS Cluster experience
  • Strong experience of NAS and SAN infrastructure and component
  • Good working knowledge of monitoring systems such as Tivoli, Geneous, etc.


About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.

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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Professional Development Benefits
Tuition reimbursement

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