Platform Engineering Lead

| Peninsula
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Uniphore is the global leader in Conversational Service Automation. The Company’s vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard. Uniphore enables businesses globally to deliver transformational customer service by providing an automation platform where digital agents take over transactional conversations from humans, coach agents during calls, and accurately predict language, emotion and intent. All in real-time. With Conversational Service Automation, enterprises can now engage their customers to effectively build loyalty, improve customer experience and realize operational efficiencies.


About Us
We are a speech-and-video AI technology company creating path-breaking and mind-numbing products using AI, NLP and ML technologies. We are growing and looking for talented engineers with a passion for creating world-class uber-scale applications who always think “customer-first”. 
About You
You are an awesome Java, Python or Go developer who thinks lambdas are incredible, noSQL is the way the world turns, and thread dumps are just another weekend hobby; you’re an enterprise integration jedi, and equally comfortable with ML technologies. You’ll get to put your stamp on Uniphore’s application platform while using the coolest open source tech such as ELK, Java, Python, Spark, Google NLTK, Presto, Cassandra, Akka, and Alexa. You’ll build exciting IP alongwith equally awesome engineers and scientists. This senior role comes with an attractive compensation and benefits package, and a fun work environment!

Qualifications
You are an awesome Java, Python or Go developer who thinks lambdas are incredible, noSQL is the way the world turns, and thread dumps are just another weekend hobby; you’re an enterprise integration jedi, and equally comfortable with ML technologies. You’ll get to put your stamp on Uniphore’s application platform while using the coolest open source tech such as ELK, Java, Python, Spark, Google NLTK, Presto, Cassandra, Akka, and Alexa. You’ll build exciting IP alongwith equally awesome engineers and scientists. This senior role comes with an attractive compensation and benefits package, and a fun work environment!

Requirements:

  •  Bachelor's/Masters in Computer Science, Computer Engineering or software programming related field of study 
  •  8+ years experience in engineering roles
  • Proficiency in Java, Relational databases, SQL, REST, Tomcat, AWS stack, integration technologies, scripting (perl/python) alongwith full familiarity with Docker and Kubernetes
  • Experience integrating with Enterprise technologies like Salesforce CRM and Google Apps, knowledge of integration-as-a-service technologies, is a HUGE plus
  • Hands on experience working with big data tech like Spark, Cassandra, Kinesis, Kafka, Mesos, Promethues is highly desirable
  • Python, Machine Learning or NLP experience will be super
  • You are a tinkerer, have a creative mind, and a keen ability and initiative to think “beyond” -- aka a “startup mindset” 
  • Must be a Green Card holder or a US Citizen.

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
 
For more information on how Uniphore delivers business value using Conversational Service Automation, please visit www.uniphore.com

More Information on Uniphore
Uniphore operates in the Artificial Intelligence industry. The company is located in Palo Alto, CA. Uniphore was founded in 2008. It has 465 total employees. It offers perks and benefits such as 401(K). To see all 61 open jobs at Uniphore, click here.
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Uniphore's full profileFind similar jobs