Platform Engineer

| Chicago, IL +80 more | Remote | Hybrid
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We are pleased that you are exploring Hyatt Hotels Corporation. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. We care about our associates and our customers. This is the Hyatt Touch. Our commitment to Diversity is best evidenced by our focus on company-wide diversity initiatives. We continue to be recognized as one of America's best companies for minorities in rankings based on information about recruiting and employment practices. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt offers comprehensive and competitive benefits for all associates. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards - whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you. Come meet the people with the Hyatt touch.

Hyatt is currently seeking a Platform Engineer to provide technical support for our automated delivery pipeline and monitoring tools. The ideal person for this position is skilled and passionate about solving technical problems while focusing on the continuous improvement of the engineering and operations experience.

The Platform Engineering team is focused on building a modern hybrid cloud Platform, with capabilities and processes that enable our engineers to focus on delivering innovative customer facing features while minimizing the effort they must spend on application availability, resiliency, security, and operational efficiency. Our digital platform serves a variety of internal and external developers and services by creating secured paved roads for our data center and private cloud assets, building automated CI/CD pipelines, and enabling fast experimentation for our digital ecommerce and mobile services. Individuals with strong System Administrator and DevOps experience and an “automate everything” mentality will thrive in Platform Engineering, where there is a strong push to automate operational procedures, deployments, and repeatable tasks.

The Platform Engineer will report to the Manager, Platform Engineering at Hyatt’s corporate offices located in downtown Chicago.

 

Position Responsibilities / Essential Functions:

  • Manage, and troubleshoot Continuous Integration / Continuous Delivery (CI/CD) pipeline
  • ​​Onboard new applications and micro-services to CI/CD pipeline​
  • ​​Administer, upgrade, and provide support for DevOps tools, including Bitbucket, Jenkins, Artifactory, Rundeck, DataDog, Ansible, Salt, Terraform, Kubernetes, Docker.​
  • ​​Remediate all Security Vulnerabilities related to CI/CD pipeline and tools​
  • ​​Assist with the administration of log aggregation and enablement of log parsing​
  • ​​Provide end user documentation and training for DevOps Tools​
  • ​​Participate in Change, Incident, and Problem management including Root Cause Analysis​
  • Provide DevOps Tools 24x7 on-call support (rotation)
  • ​​Develop and maintain relationships with key customers​
  • ​​Solution Delivery (SDLC Activities)​
  • ​​Project Management​
  • ​​Develop Self / Others (Keeping current, mentoring others, thought leadership)​

Experience:

3+ years’ experience systems administrator in Linux OS environment

2+ years’ experience with major Public/Private Cloud providers (AWS, Azure, GCP, VMWare)

2+ years’ experience building and running DevOps and/or Site Reliability Engineering (SRE) function

 

Education:

Bachelor’s degree in computer science, engineering, or related technical field

 

Computer Skills Needed to Perform this Job:

  • Familiar with multiple programming or scripting languages (e.g., Java, Node.js, Bash, Python, Perl)
  • Knowledge of DevOps philosophies, standards, and CI/CD best practices
  • Understanding of networking (routing/ports/protocols), firewalls, load balancers, server, and container security
  • Experience with Kubernetes or similar container orchestration tool
  • Experience with Docker or another container-based platform
  • Experience with Ansible and Salt Stack or similar configuration management tool
  • Experience with Stash/Bitbucket, SVN, or similar code repository tool
  • Experience with Jenkins or similar CI/CD tool
  • Experience with Jira or similar issue and project tracking tool
  • Experience with Terraform or similar Infrastructure as Code (IaS) tool
  • Experience with DataDog or similar Application Performance Monitoring (APM) tool

 

Additional Requirements:

  • Working knowledge of incident, problem, and change management best practices
  • Strong business and technical acumen being able to effectively communicate with others
  • Strong organizational and prioritization skills

 

Desired Qualifications:

  • Large scale eCommerce industry experience
  • Experience with APIs, service-oriented architecture (SOA), and microservices
  • Experience with modern web and mobile application environments (TCP/IP, HTTP, DNS, routing, load balancing, CDNs, WAF security, etc.)
  • Experience tuning and troubleshooting application performance for memory, CPU, and thread usage, and database pooling
  • Experience with Splunk and creating queries and dashboards
  • Experience configuring Nagios or similar monitoring tool
  • Experience with Kafka or similar data streaming tool
  • Experience with Rabbit MQ or similar messaging tool
  • Working knowledge of databases and ability to write SQL queries
  • Preferred candidate is passionate about the hospitality industry
More Information on Hyatt
Hyatt operates in the Hospitality industry. The company is located in Chicago, IL. Hyatt was founded in 1957. It has 37000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Open door policy, OKR operational model, Team based strategic planning and Open office floor plan. To see all jobs at Hyatt, click here.
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