Job Description
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
The FIS Payments team focuses on payments modernization! We support financial institutions globally in meeting their payments unification goals. We bring payment systems and operations up to next generation technology and the next generation's customer demands.
What you will be doing
In this role you will be part of a Non-Functional Engineering team that is responsible for the performance, scalability, operations and deployments for FIS enterprise payment software solutions. You will be exposed to the full software lifecycle from pre-sales all the way through to production support for critical enterprise payment solutions that are deployed at Top 50 financial institutions throughout North America as well as hosted in FIS Datacenters. You will work collaboratively with development, QA, and business analysts to manage the non-functional requirements for the software solutions.

• Act as a technical interface to the production support, customer and/or implementation teams for system deployment, operations, performance, and scalability.
• Support implementations of FIS OPF based Enterprise Payment solutions on 3rd Party Software stack (WebSphere/JBoss Application Servers, Oracle 19c database, WebSphere MQ Server)
• Assist both customers and FIS hosting team members with system installation, configuration, and operation.
• Advise customers on best practices for system monitoring.
• Review and provide feedback on non-functional requirements, test plans and test results.
• Execute performance testing and work with development to ensure that the performance requirements for the software are met or exceeded
• Maintain knowledge transfer through Wiki and other mechanisms
• Use scripting languages such as ant, yaml, shell and python for build and deployment

What you bring

• Requires a minimum of 4-6 years of experience in enterprise Java EE application deployment, operation, and/or performance testing
• Requires experience installing systems from the ground up, including the setup and allocation of storage, installation of software packages/RPMs, and configuration of the system (including kernel parameter changes)
• Requires experience with the clustering and tuning of Java EE enterprise application servers, preferably with Websphere and/or JBoss
• Requires experience with the installation, configuration, and operation of relational databases, preferably with Oracle
• Experience scripting in a Linux environment (i.e. shell scripting, Perl, etc.)
• Bachelor's degree in computer science or engineering or the equivalent combination of education, training, or work experience.
• Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
• Excellent analytical, decision-making, problem-solving, team and time management skills

Added bonus if you have

• Knowledge of financial services industry
• Experience with cloud-based deployment models such as Kubernetes/Openshift
• In-depth knowledge of end-to-end systems development life cycles including agile, iterative, and other modern approaches to software development
• Positive outlook, strong work ethic and responsive to internal and external customers and contacts
• Must have experience working with and in front of customers
• May require in-depth knowledge of networking, computing platform, storage, database, security, middleware, network and systems management, and related infrastructure technologies and practices

What we offer you

• A competitive salary and benefits
• A fantastic range of benefits designed to help support your lifestyle and wellbeing
• A work environment built on collaboration, flexibility, and respect
• Varied and challenging work to help you grow your technical skillset

Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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