Network Operations provides first line support and troubleshooting for large scale production issues as well as implementing Data Center builds. Working closely with both the Network Engineering team and systems operations, network operations ensures maximum uptime of services and speedy resolution of all issues.
Network Operations Engineers are expected to be well versed in numerous networking protocols, technologies and troubleshooting methodology. Utilizing this unique skill set, NetOps provide first line support to all departments with regards to traffic flow and network issues / inquiries. NetOps is also responsible for populating new DC builds in terms of configurations and documentation, and support the needs of other teams with regards to their specific technologies.
Responsibilities :

• Work with Network Engineering to implement Data Center Builds
• Produce accurate and easily parsable documentation for any new builds or procedures
• Performing routine hardware and software upgrades and configurations
• Provide first line support for all network issues

Basic Qualifications :

• BA/BS degree in Computer Science or related software engineering field or equivalent practical experience
• CCNA certification preferred
• Experience with routing and switching technologies in datacenter networks
• Demonstrated expertise and understanding of the TCP/IP protocol suite
• Thorough understanding and practical experience of routing protocols and switching technologies including PIM Multicast
• Substantial experience administering Cisco product lines (IOS, IOS-XE, IOS-XR and NXOS)
• Strong knowledge of firewall technologies
• Working knowledge of both Cisco Campus and VXLAN environments
• Knowledge of network and information security practices with specific regard to cisco ASA operation
• Working knowledge of Layer 3 routing protocols: BGP, EIGRP, etc.
• Experience with Linux
• Able to work non-traditional hours, in non-traditional settings. This includes occasional weekends, evenings, and holidays