SUMMARY:

Baird's IT Infrastructure team is looking for a forward thinking, intellectually curious individual who enjoys working with people and technology to solve business problems. The Network Engineer will provide advanced support of the global network including; design, installations, and maintenance.

Part of the Network team, this role will interface with multiple teams throughout IT & Baird Business Units to serve as the go-to for understanding business challenges and determining where network solutions can be of assistance, troubleshooting issues and new projects.

This is a highly visible and critical role to the success and health of the Baird network. We are looking for someone who is ready to help bring network solutions to relevant business opportunities, solve problems, make improvements and contribute to the overall architecture of the Baird infrastructure.

As a Network Engineer, you will:

• Design, configure and coordinate the installation of new remote office routers, switches, and circuits
• Design, configure and manage the installation of new, or upgraded datacenter network infrastructure equipment including core switches, WLAN controllers, datacenter-class routers
• Provides day to day support of network environment and monitors existing network capacity and identifies areas that need to be increased. Also provides after hours/weekend support on a rotating, on-call basis.
• Participates in the management of data circuit vendor support calls and escalates as needed
• Develops and maintains technical documentation
• Identifies and provides support and resolution for network problems on the LAN/WAN
• Overall design of the load balancing environment including architecting and implementing global load balancing, taking into consideration disaster recovery strategy
• Provide 3rd level technical support assistance to the Tier 1 and Tier 2 support staff to diagnose and resolve application issues.
• Supply Service Desk and Tier 3 Support Technicians with documentation and procedures for resolving common or recurring problems.
• Create and maintain technical documentation for the web and application environments, including network diagrams, installation and configuration procedures, troubleshooting guidelines, and operational procedures
• Assist in the management and configuration of the F5 Application Delivery Controller infrastructure.

What makes this opportunity great:

• Compelling careers working side-by-side with the best in the business
• Information technology is a core part of Baird's business strategy and plays a critical role in the growth and transformation of the firm.
• Computer World Best Company to Work For with collaborative culture that values diverse backgrounds and perspectives while emphasizing teamwork and a strong sense of partnership.

What we look for:

• Demonstrates working knowledge at a CCNA level for Cisco routers, switches, wireless LAN equipment and IOS. VoIP experience a plus.
• Track record of working within an enterprise network team with a packet capture analysis and decoding (Wireshark, Network Observer)
• Strong understanding of SD-WAN and/or SDN solutions
• Proficient enough in Visio to produce network diagrams
• Creative troubleshooter with the ability to work in a fast paced, ever changing environment.
• Strong communication and collaborator with teammates, clients and vendors. Knowledge of the business impact of the technology you support, you will need to determine priority and feel comfortable educating others and making technical decisions.
• Ability to communicate and work effectively in a team environment.
• Exceptional organizational skills with the ability to prioritize multiple projects.
• Bachelor of Science degree in Computer Science, MIS, or Business Administration. A minimum of five years' experience in a technical role with experience in Cisco routers and switches.

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Commitment to Inclusion & Diversity

Baird is committed to inclusion & diversity for our clients, our associates and the communities where we live and work. This commitment stems from our culture of integrity, genuine concern for others and respect for the individual. We view inclusion & diversity as an ongoing journey - one of shared responsibility, continuous improvement and a focus on progress. We invite you to join us as we work together to foster an environment where diversity unites rather than divides us. Learn more here.