Spectrum
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
Charlotte, NC

Network Engineer IV, Solutions Engineering, Spectrum Enterprise at Spectrum (Charlotte, NC)

| Charlotte, NC
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At a glance:
  • Are you a technically sophisticated leader skilled at enhancing the client experience through the development and implementation of network improvements?
  • Can you commit to a position guiding the direction of a technology leader through the development of complex network systems?
  • Do you desire a competitive salary with lucrative benefits and a focus on professional development?

Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
As a Network Engineer IV, exceeding client expectations is at the center of your daily focus. Using industry-current technical skills, you simplify and enhance the client experience by leading the identification, forecasting, planning and implementation of resource requirements for highly complex projects. You excel in guiding project quality by establishing and maintaining corporate standards. You are passionate about developing and integrating network enhancements and making process improvement recommendations.
You accelerate project completions by implementing approved network architecture and designs. You maximize the department's success by conducting team evaluations and monitoring development efforts. You thrive in an office environment and depending on the business unit you may be part of a 24/7 work environment. You report to the Manager of Network Engineering for goals, guidance and assistance.
Position benefits:
  • Competitive salary with bonus.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on spectrum services where available.

What you will do:
  • Encourage company-wide excellence and growth by supporting all efforts to enhance the client experience.
  • Successfully support mission-critical business systems through the design, deployment and maintenance of local and wide area network (LAN/WAN) infrastructure technologies.
  • Drive network engineering projects through knowledge of routing and switching platforms and troubleshooting and coordinating implementations.
  • Expand offered products and services by working closely with architects and engineers in designing, modeling and implementing new technologies and becoming a trusted partner through the delivery of client services.
  • Maintain continuous network operations by troubleshooting and resolving major network and system issues.
  • Effectively plan and manage projects by documenting project requirements, including scope, cost, scheduling, testing and terms of delivery to ensure high-quality standards and timely completion within budget.
  • Improve efficiency by mentoring less experienced engineers in key elements of the system and providing presentations to internal team members.
  • Position the company at the forefront of the industry by researching and identifying technology opportunities and their business applications.
  • Test and validate new hardware and connections to ensure proper configuration and technical performance.
  • Comply with all industry-specific local, state and federal regulations for every project and encourage team growth by knowing, understanding and following company policy.
  • Perform additional duties related to the position as assigned.

Required keys for success:
  • Six or more years of data network experience.
  • In-depth data networking knowledge, such as the open systems interconnection (OSI) model, transmission control protocol/internet protocol (TCP/IP) and optical transport.
  • Expert in related industry specifications and standards, such as Institute of Electrical and Electronics Engineers (IEEE), American National Standards Institute (ANSI), multi-mode fiber, single-mode fiber, unshielded twisted pair (UTP), bridging, switching, routing, Ethernet and transport technologies and protocols.
  • Advanced knowledge of network design, devices, appliances, architecture, protocols and topology.
  • Experienced in using internal and vendor ticketing and software tools.
  • Deadline-driven with the ability to learn new technologies and work in a fast-paced team environment.
  • Proven leadership and communication skills for internal and external relationships.
  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Visio.
  • Effective written and spoken English communication skills with all levels of an organization.

How you will stand out from the crowd:
  • Knowledge of Spectrum Enterprise products and services.

Your education:
  • Bachelor's degree in computer science, electrical engineering or a related field, or an equivalent combination of education, training and experience (required).
  • Cisco Certified Network Professional (CCNP) (preferred).
  • Industry and vendor-specific certifications or training, such as Cisco, Juniper or Alcatel-Lucent (preferred).
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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

Working for Spectrum means working to keep people connected to what matters most, helping underserved communities be better connected, and powering the remote and essential workers which were critical in the past two years.

On top of this mission, the employment opportunity here is financially rewarding - with compelling wages, excellent benefits with no increase in cost, and healthy retirement savings options, we provide the security to build a financially sound future.

There are also many opportunities to learn new skills and grow fulfilling and lasting careers. We offer stability in this time of uncertainty.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and we have absorbed the full cost increase for the medical, dental and vision coverage for 8 years in a row.

We're also proud of the ways our employees grow their knowledge. We help cover the costs, like $5,250 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on career development, employees can have confidence that day one is truly just the beginning.

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring Practices that Promote Diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Spectrum offers discounts at specified per location daycares.
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
Parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Online course subscriptions available

An Insider's view of Spectrum

How does your team reward individual success?

Building a culture of success is critical to our companies business success. We have numerous programs that allow peers and leaders to recognize individuals for their contributions. Our Spark allows you to earn points that can be used to purchase gift cards and items from your favorite merchant.

Mary

GVP, Network Security Operations

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