Spectrum
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
Charlotte, NC

Network Engineer II at Spectrum (Charlotte, NC)

| Charlotte, NC
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JOB SUMMARY
Under general supervision, assists in the planning, forecasting, implementation, and identification of resource requirements for network systems basic to intermediate complexity. Monitors protocol compatibility standards, develops and implements network enhancements and makes recommendations for improvement. Responsible for implementation of network architecture and designs.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Participates in network planning, network architecture design and engineering.
  • Integrates communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations.
  • Evaluates new products, performs network problem resolution.
  • Assists in the development and documentation of technical standards.
  • Implements approved methods of procedure.
  • Implements and assists in designing protocol compatibility standards, develops and implements network enhancements and makes recommendations for improvement.
  • Works on projects/systems/issues of medium to high complexity surrounding network planning, configuration and optimization.
  • Provides tier support across organizations.
  • Works on one or more projects as a project team member, occasionally as a project team lead.
  • Coaches less experienced staff.
  • Adheres to industry specific local, state, and federal regulations, as applicable.
  • Knows, understands and follows company policy.
  • Performs other duties as requested by supervisor.

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

Ability to read, write and speak the English language
  • Ability to use personal computer and software applications
  • Demonstrated data networking knowledge (OSI Model, TCP/IP, Optical Transport)
  • Ability to work in a team environment
  • Demonstrated knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols
  • Demonstrated knowledge in network design, network architecture, protocols and network topology
  • Demonstrated knowledge in using ticketing and software tools to support the current operations.
  • Demonstrated knowledge of basic network devices and basic network appliances
  • Demonstrated knowledge of network designing software, such as Visio
  • Ability to perform duties in a very fast pace environment and ability to learn new technology quickly
  • Knowledge of Microsoft Office

Required Education
Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience
Required Related Work Experience and Number of Years
Data network experience - 3 years
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge

Knowledge of company products and services
Preferred Education
Cisco Certified Network Professional (CCNP )
Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.)
WORKING CONDITIONS
Office Environment
May work in Network Lab environment
24X7 Network Operations environment. Depending on business group, on-call work may be an essential function of the job.
Occasional travel as required ENE309 315755-2 315755BR
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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PythonLanguages
    • ReactLibraries
    • HadoopFrameworks
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • SprinklrAnalytics
    • CanvaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • JIRAManagement
    • SmartsheetManagement

What are Spectrum Perks + Benefits

Spectrum Benefits Overview

Working for Spectrum means working to keep people connected to what matters most, helping underserved communities be better connected, and powering the remote and essential workers which were critical in the past two years.

On top of this mission, the employment opportunity here is financially rewarding - with compelling wages, excellent benefits with no increase in cost, and healthy retirement savings options, we provide the security to build a financially sound future.

There are also many opportunities to learn new skills and grow fulfilling and lasting careers. We offer stability in this time of uncertainty.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and we have absorbed the full cost increase for the medical, dental and vision coverage for 8 years in a row.

We're also proud of the ways our employees grow their knowledge. We help cover the costs, like $5,250 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on career development, employees can have confidence that day one is truly just the beginning.

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring Practices that Promote Diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Spectrum offers discounts at specified per location daycares.
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
Parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Online course subscriptions available

An Insider's view of Spectrum

How does your team reward individual success?

Building a culture of success is critical to our companies business success. We have numerous programs that allow peers and leaders to recognize individuals for their contributions. Our Spark allows you to earn points that can be used to purchase gift cards and items from your favorite merchant.

Mary

GVP, Network Security Operations

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