MDM Administrator-Mobile Device Engineer at General Dynamics Information Technology (Washington DC)

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Job Description

The world of investing is fascinating yet complex. While hundreds of first -time investors are turning to the markets to help pay for their homes, send their children to college and secure their futures the mission of the Securities and Exchange Commission (SEC) is becoming all the more vital. GDIT is excited to support the SEC in as it seeks to protect investors, maintain fair, orderly, and efficient markets, and facilitate capital formation.

The SEC ISS program is a comprehensive IT program charged with operating, managing, and advancing the SEC's IT infrastructure. Our dynamic program team of IT leaders and large and small business partners is seeking bright, energetic and talented individuals to join us as we bring our innovative IT Service Delivery solutions to SEC. Currently; we are seeking a Mobile Device Engineer in Washington, D.C. The selected candidatemust be a US Citizen and able to obtain a Public Trust Suitability clearance, per contract requirements.

Remote Access Support - MID (Mobility Support) Duties
  • Provide system administration of Mobile Device management (MDM) solutions
  • Support, maintain and troubleshoot AirWatch systems
  • Support escalation and root cause analysis activities
  • Support of all updates to all documents when there is change in the transport design and/or technologies and collaborating with all stakeholders to test all related systems and processes to verify that the systems meet requirements and can host applications with no degradation to performance or security
  • Address client queries over the phone and resolve mobile device related issues

Required Skills:
  • 2-4 years' work experience as a System Administrator - supporting, maintaining and troubleshooting MDM systems. Experience with current models of phones and tablets at the SEC is needed.
  • Strong understanding of servers & configuration & maintenance: Windows Server 2008 / 2012 / 2016, Active Directory,
  • Must have 2 years' experience configuring devices with Department of Defense Security Technical Implementation Guide (DoD STIG) for the iOS or Android.
  • Must have experience with troubleshooting mobile device issues such as, bugs, enhancements, user interface problems, and enrollments in a Mobile Device Managers (MDM).
  • Familiarity with government best practices surrounding mobile devices is required


About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
More Information on General Dynamics Information Technology
General Dynamics Information Technology operates in the Aerospace industry. The company is located in Falls Church, VA. General Dynamics Information Technology was founded in 2022. It has 21625 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 299 open jobs at General Dynamics Information Technology, click here.
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