Manager, Engineering - Service Observability at Datadog (Washington DC or Remote)

| Washington DC +3 more | Remote
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The Service Observability group consists of three teams that manage various aspects of bringing end-to-end observability for customer services. From maintaining the high scale distributed systems that generate performance statistics about customer services to building the beautiful user interfaces that bring together all service telemetry signals in one place, the team has a wide scope with multi-faceted challenges.

This is an opportunity to double down on Datadog’s primary competitive advantage: not only do we process mammoth amounts of data about customer infrastructure, we also bring all this telemetry in a “single pane of glass” where customers can see all the information they need about their services in one place. This will require a versatile leader who is: a) technically deep to understand and push forward the distributed systems that process, aggregate, and store the data, b) who is operationally experienced to raise the reliability and cost efficiency bars, and c) who is passionate about building beautiful user experiences that translate mounds of data into a clearly communicated story about the health of customer infrastructure.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.


What You’ll Do:

  • Own the vision and execution of the Service Observability teams.
  • Work with your distributed systems team to ensure that:
    • we continue to scale to handle the exponentially growing volumes of customer data,
    • push an ambitious roadmap to make better product trade offs around the cardinality of the metrics
    • we achieve and maintain multiple nines of reliability
  • Build and execute on a vision for presenting a wide variety of telemetry data (including those generated by the statistics stack you’ll own) in a coherent and user friendly way.
  • Drive deep integration amongst the different datadog products through refining the UX, exploring ambitious paths to connect the products through the storage and query layers, and improving the customer’s journey as they navigate from one telemetry signal to the next.
  • You will work with downstream infrastructure and storage teams and upstream product teams to bring the Service Observability vision to life.

Who You Are: 

  • You’re adept at motivating people through a combination of clear communication, a track record of successful and rapid execution, and an ambitious vision.
  • You’re passionate about building products you would want to use yourself.
  • You have experience managing operationally heavy teams and you’re willing to share the on-call responsibilities with them.
  • You have experience leading product teams to building beautiful products that customers love.
  • You are passionate about both the product and the technology; obsessed with making customers happy while building the best possible technical stack to serve their needs.
  • You have experience working with product managers and designers to articulate complex technical limitations and tradeoffs, and collaborating with them to envision an ambitious and beautiful product.
  • You have managed multiple teams in the past, including remote or hybrid teams.
  • You’re not afraid to go from a conversation about the garbage collector behavior in Golang to a conversation about the color of a button in the interface.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.


Benefits and Growth:

  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • Intradepartmental mentor and buddy program for in-house networking
  • An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
  • Access to Inclusion Talks, our internal panel discussions
  • Free, global mental health benefits for employees and dependents age 6+
  • Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-CE1

#LI-Remote This is a remote position

 

Equal Opportunity at Datadog:

Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

 

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.

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Technology we use

  • Engineering
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SalesforceCRM
    • GrooveEmail
    • MarketoLead Gen
    • Sales NavigatorLead Gen

An Insider's view of Datadog

What’s the vibe like in the office?

Purpose-oriented culture is central to our mission at Datadog. The atmosphere we’ve created fosters healthy competition and support for one another. Open communication across the floor encourages cross-team collaboration, and we’re always pushing each other to be the best we can be.

Mike

Senior Commercial Account Executive

What does your typical day look like?

I start my day with forecasting: an activity where you outline what you need to accomplish for the day, week, or month. I then dive into prospecting, personalizing my messaging, and researching industry trends. I end the day with my team by sharing findings, sharing what roadblocks I came into contact with, and how to defeat them for the next day!

Stephanie

Sales Development Representative

How has your career grown since starting at the company?

I started at Datadog as an Account Executive, moved into a Senior AE role, and now am a Manager! I've learned so much in the past 1.5 years. Datadog gave me an opportunity based on my abilities, helped me to excel at those skills and then develop them into leadership. I know my future here will be great thanks to the support focused environment.

Carolina

Manager, Commercial Sales, LATAM

What is your vision for the company?

As a leader at Datadog, I'm personally committed to identifying the best people in Boston and investing in their future. We're a high growth company that prioritizes employee development and career acceleration. The majority of our sales leadership team in Boston has been promoted from within and we expect this to continue as we reach new heights.

Shaunt

Senior Vice President, Global Commercial SaleS

How do your team's ideas influence the company's direction?

As an advocate for the customer, my teams solve customer problems, listen to feedback, and ensure the customer is getting the most value out of the different products we offer. We bring this information and insight to other Datadog teams so we are able to continuously align our internal direction with the needs and wants of our customers.

Maura

Director, Customer Success

What are Datadog Perks + Benefits

Datadog Benefits Overview

Datadog employees work hard to support our users—whether it's developing new, cutting-edge features or helping users master our platform. In turn we strive to provide competitive benefits that allow our employees to live happy, healthy and fulfilled lives.

Check out our offerings for family planning, financial growth, personal development and more at https://www.datadoghq.com/us-benefits/

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
In addition to pet insurance, we also offer pet adoption assistance for employees adding a furry friend to their growing family.
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
While remote, Datadog is sponsoring various remote family events to help those with children at home. We host puppet shows, language classes, dance parties, and more!
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
We promote a healthy work life balance by giving employees the opportunity to take the time off they need.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
We have a casual dress code and don't require you to wear business casual - unless that is what you feel most comfortable in!
Commuter Benefits
Datadog offers pre-tax commuter benefits for employees.
Company Outings
We pride ourselves on our fun company outings and creating an outside environment for all teams to interact with each other!
Game Room
Our game room includes a variety of entertainment options to wind down with coworkers.
Stocked Kitchen
Fully stocked kitchen with unlimited amount of snacks, coffee, and great variation of drinks.
Some Meals Provided
Catered lunches 3 times a week from local restaurants in the area!
Happy Hours
Happy hours are hosted once per week.
Fitness Subsidies
We work with nearby gyms and have fitness reimbursement benefits for a wide range of services and activities. While remote due to COVID-19, we have begun free virtual fitness classes.
Home Office Stipend for Remote Employees
We offer permanently remote employees benefits to ensure they are set up for success at home. Additionally, we currently offer benefits for temporary remote employees due to COVID-19.
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program begins day 1 of your employment with us and will evolve throughout your career at Datadog.
Time allotted for learning
We encourage our employees to set aside time for learning through the various learning platforms offered.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

At Datadog, we work to evolve the benefits we offer based on feedback from our employees annually. Our employees are at the core of our company and we strive to continually make them feel supported in every facet!

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