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Minneapolis–Saint Paul, MN

Manager, Cloud Engineering at Chewy (Minneapolis, MN)

| Minneapolis–Saint Paul, MN
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Our Opportunity:

Chewy is hiring a Software Development Manager for our Platform Engineering organization in Boston, MA, Dania Beach, FL, or Minneapolis, MN. As a member of the Cloud Engineering team, you’ll be a key driver of the initiatives belonging to the Platform Engineering team, working to provide strategic and tactical technical input, while managing and improving the team’s effectiveness, quality, and efficiency. You’ll be leading a team of strong engineers building and supporting the hybrid cloud platform upon which all Chewy applications and services are hosted. Further, this manager will collaborate across the engineering organization to create best practices and to help to build the overall ecosystem for Chewy's system and service architecture. In addition to leading an engineering team, this role will provide you the ability to spend a portion of your time performing hands-on architecture and development work.

The ideal candidate will have a strong engineering background and proven, hands-on experience managing a team of engineers and maturing team operations. Above all other factors, we are looking for smart, driven candidates who want to be part of a culture of innovation and customer service.

What You’ll Do:

  • Manage and lead a team of 5-8 experienced engineers responsible for building and maintaining Chewy’s Hybrid Cloud Platform.
  • Drive technical decisions and be accountable for the delivery of solutions on initiatives they own.
  • Drive the team toward execution of corporate strategic objectives
  • Partner with the Platform Business Office (PBO) and internal customers on road map definition and the prioritization of stories and subsequent execution activities.
  • Build the team and coach it to higher levels of technical and operational maturity.
  • Establish technical standards and guidelines to ensure integrity of systems and compliance with company IT standards, policies, and processes.
  • Establish strong working relationships at all organizational levels, across functional teams and organizational boundaries.
  • Ensure service level agreements with business units are met.
  • Implement process measurements to ensure quality standards and throughput is maintained by each engineer.
  • Review implementations, providing feedback for technical contributors.
  • Evangelize the Platform across engineering organizations in order to drive continued adoption of the community-owned platform model.
  • Drive the resolution of team impediments and escalate risks as needed.
  • Work with others in IT Management to drive best practices in platform development, deployment, and management.
  • Participate in Quarterly Planning Sessions.

What You’ll Need:

  • Bachelor’s Degree (MIS or CS preferred) or equivalent work experience
  • Demonstrated history of implementing and managing software development projects on AWS.
  • 3+ years of experience in leading people.
  • 3+ years of experience in leading the design, development and deployment of public cloud infrastructure at scale and current hands-on technology infrastructure, network, compute, storage, and virtualization experience.
  • Experience leading highly-available and fault-tolerant enterprise and web-scale platform and/or software deployments.
  • Experience in managing a team contributing to complex product solutions across multiple teams .
  • Proven delivery experience working under an Agile/Scrum methodology, performing business requirement analysis and design with strong prioritization skills to identify minimal viable/lovable products.
  • Ability to collaborate with stakeholders in order to ensure development efforts align with stakeholder needs.
  • Proven ability to rapidly adapt to changing requirements in an evolving technical landscape.
  • Strong negotiation and conflict management skills.
  • Excellent verbal and written communication skills.
  • Experience driving discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation.
  • Ability to work independently and as a part of cross functional and multidisciplinary teams.
  • Ability to multi-task and prioritize deadlines.
  • Willingness to travel (~10%).


  • Experience with Service Oriented Architecture concepts/architectural approach
  • Experience with other public cloud technologies/service providers (Azure, GCP)
  • eCommerce experience

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected] 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

An Insider's view of Chewy

What’s the vibe like in the office?

Fast paced! We work in "doggy-years" here. It's a place where talent and hard work is valued and where team members can think big and can bring their dreams to life.


Senior Technical Recruiter

What kinds of technical challenges do you and your team face?

At Chewy, one of our operating principles is Accelerate Time. We release new features weekly, fail fast, and iterate often to bring incremental progress quickly to our Pet Parents. Our success is driven by a customer first mentality, a culture of collaboration, and empowering individuals and teams.


Associate Director, Product Management

How does the company support your career growth?

Chewy gives a significant amount of freedom and autonomy to do your best work. I am able to pursue the most important objectives, and work that I really enjoy. It’s an amazing feeling to see your hard work pay off immediately and have a positive impact on the team—and something that makes life at Chewy really unique!


Human Resources Business Partner

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.


VP, Software Engineering

What projects are you most excited about?

Collaborating with so many different teams on a daily basis and seeing how we all come together to help pet parents find the products that they need for their pets.


Senior Integrated Marketing Manager

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