Manager 1, Engineering Operations - 3758 at Comcast (Philadelphia, PA)

| Philadelphia, PA
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Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required.

Job Summary

Job Description

DUTIES: Manage a team responsible for identifying and deploying the Next Generation Access Network's (NGAN's) national virtual Cable Modem Termination System (vCMTS); perform network and system administration; develop, operate, and administer enterprise-scale vCMTS operations with the latest software builds to successfully transition Comcast customers to virtual CMTSs; assist with system automation and the redesign of legacy CMTS systems; perform new product integrations in Unix and Linux environments; develop automation scripts using Bash and Python; develop network software using Juniper OS, Arista OS, Kubernetes, Ansible, and GIT; perform network troubleshooting and configuration; contribute to the definition of operational and support requirements for new network-related technologies and products; identify service-impacting trends and work with the development teams to implement long term solutions; troubleshoot server hardware and software; utilize Kibana logs to analyze and debug systems issues; implement market-leading processes and operational strategies; and mentor, train, and guide junior-level engineers. In performing duties, directly supervise 12 employees (Operations Engineer 3s).

REQUIREMENTS: Bachelor's degree, or foreign equivalent, in Computer Science, Engineering, or related technical field, and five (5) years of experience in network and system administration; of which three (3) years includes enterprise scale operations experience; performing new product integrations in Unix and Linux environments; developing automation scripts using Bash and Python; performing network troubleshooting and configuration; and troubleshooting server hardware and software. In lieu of a Bachelor's degree, employer will accept an additional two (2) years of experience in network and system administration.


  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
More Information on Comcast
Comcast operates in the Digital Media industry. The company is located in Philadelphia, PA, New York, NY, Universal Parks & Resorts, FL, Miami, FL, Universal City, CA and Sunnyvale, CA. Comcast was founded in 1963. It has 68848 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 329 open jobs at Comcast, click here.
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