Mainframe Hardware Systems Programmer at Ensono (Remote)

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The Systems Programmer for Hardware Run will be responsible for the ongoing support for all mainframe hardware including trouble shooting, problem resolution, and maintenance.
Job Description
The Systems Programmer for Hardware Run will be responsible for the ongoing support for all mainframe hardware including trouble shooting, problem resolution, and maintenance.
Responsibilities:
  • Proactively maintain hardware on current microcode levels.
  • Support new client business transitions/migrations.
  • Performs IOGEN and other Hardware Configuration work.
  • Perform DASD/TAPE replication using different technology.
  • Configure Storage and Processor as needed. Such as DASD Model Conversion, Updating MSUs etc.
  • Participation in problem resolution on Sev1/Sev2 Incidents.
  • Assist with DR activities.
  • Troubleshoots major system issues and escalation to vendors for service restoration and problem resolution for SEV1 and SEV2 issues.
  • Create new tools and processes to increase the productivity and efficiency of the team.
  • Works to produce documentation, standard way of accomplishing work, and automation to help the team support the workload.
  • Works closely with accounts and clients when technical consulting is required from the team.
  • Performs ITIL tasks. Such as change management functions: ticketing, opening and closing changes, etc.
  • Supply 24x7 365 on-call support/service restoration/root cause analysis/problem resolution.
  • Excels in a leveraged support model thereby supporting many customers from a single team.
  • Mentoring of team members when required.
Required Skills:
  • Experience in Hardware Management Consoles for different Mainframe Hardware such as Processor, DISK and TAPE.
  • Knowledge in DISK and TAPE Architecture.
  • Extensive Knowledge in IOCP/IOCDS/IODF.
  • Experience in IBM's Copy Service Manager.
  • Knowledge in VTAM/TCPIP concepts.
  • Ability to diagnose and handle common hardware issues and resolve them promptly.
  • Ability to analyse performance on DASD and Tape subsystems.
JR006976
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Technology we use

  • Engineering
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Culture Overview
Watch

An Insider's view of Ensono

What’s the vibe like in the office?

I find the culture to be very open and collaborative. One can be on a call with a customer and ask your technical resource across from you a specific question or run into our CEO in the hallway while grabbing a cup of coffee. We allow feedback to be given and changes to be heard. Leadership constantly finds ways to make it an exciting workplace

Bailey Cahill

Senior Manager - Partner & Alliances

What does your typical day look like?

A typical day in our Full Stack DevOps world is collaborative, affords room for creative problem-solving, offers unique opportunities and challenges. Our work involves using cloud technologies to solve application’s needs, research datalake technologies and architect to process large amounts of performance data. We also lay 6 man variation of ping

Jake Frazier-Flores

Software Engineer

What are Ensono Perks + Benefits

Ensono Benefits Overview

Benefits include - generous maternity and paternity leave, generous paid days off and company paid holidays. Sabbatical, adoption, compassion and bereavement leave days, adoption assistance and flexible spending account. Healthcare and 401K eligibility on 1st day of work. Paid volunteer days.

Wellness programs - designed to help us be our best! Fitness week, Virgin Pulse® platform, wellness plans for credits and discounts on medical plan contributions.

Fun ergonomic workplace - free snacks, onsite gym & trainer, yoga classes, Beer O'Clock days.

Culture
Volunteer in local community
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
All associates are eligible to participate in one of our equity programs.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Most roles are eligible to be hybrid or fully remote.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Game Room
Stocked Kitchen
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Onsite gym available!
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Paid industry certifications

Additional Perks + Benefits

Ensono's total rewards team has worked to create exciting and inclusive benefits to support associates in offices and working remotely across the globe. Keep an eye out as we add to this list!

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