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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

2nd Shift - 10% Automatic Pay Differential (United States of America)

Please review the following job description:

** Position is on-site Raleigh, NC **

**2nd Shift - Wednesday to Sunday 3:30 pm to 12 midnight - 10% differential pay**

or

**3rd Shift - Friday through Monday, Midnight to 10:30 am - 15% differential pay**

This role provides support in resolving technical issues for Truist's Linux systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution. In this capacity, performs scripting, configuration, and debugging activities.

2. Responds to issues in a timely manner by receiving and investigating incidents or service tickets.

3. May analyze trends with technical issues and provide input to developing short- or long-term improvements.

4. Documents all relevant end-user interactions and steps taken to resolve incidents.

5. May have occasional contact with end-users.

6. Works within standard guidelines

7. Candidate must be able to work both independently and as par

8. Analyzes basic information and makes decisions within guidelines to solve problems.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's degree or an equivalent combination of education and work experience.

2. Foundational knowledge of business concepts and terms.

Preferred Qualifications:

1. 1-2 years' experience working with Linux servers and applying patches

2. Experience writing shell scripts and Ansible playbooks.

3. Banking or financial services experience

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify