Job Description
The individual in this position will join the Engineering Services Infrastructure team in an exciting, fast paced environment, leading a team of Systems Administrators primarily deploying and supporting DMED infrastructure at live remote events globally, onsite and remotely. Along with live event responsibilities, this team will be involved with operational tasks assigned primarily in our Bristol, CT offices when not on remote. Operational tasks include performing IT functions such as implementation, analysis, and support for various Hardware platforms, Operating Systems, along with associated Production applications with a high focus on efficiencies through automation. Individual is responsible for follow-up and resolution of technically related problems through direct communication with other departments and outside companies as directed by leadership. They will ensures systems are properly integrated into Production Trucks and Broadcast Infrastructure with positive only impact on our operations.
Responsibilities

• Lead a team of Systems Administrators; overseeing operational duties and provide direction
• Develop quarterly objectives for the team to focus on, oversee, plan, and allocate resources in support of our Live Remote Event portfolio
• Facilitate weekly standups to ensure team is on-track
• Own Continuous Process Improvement to ensure improved efficiencies for Event operations and logistics
• Act as a point of escalation for diagnosing and remediating issues in a dynamic environment
• Medium-high expectation of travel to support live remote events
• Establish and maintain working relationships internally, as well as external clients and 3rd party vendors
• Develops and implements effective preventative maintenance and diagnostic/solutions, techniques, and procedures
• Track issues that affect show production while onsite including system outages, malfunctions, and related technical problems, and work to spot trends
• Ensures engineered broadcast systems are properly integrated into the existing broadcast infrastructure.
• Provide input into budget discussions

Basic Qualifications

• 7+ years of previous and relevant experience in Broadcast Engineering/Information Technology, and working in live production environments
• Excellent oral and written communication skills
• Excellent problem-solving skills
• Ability to effectively prioritize and deliver on multiple initiatives simultaneously
• Expert knowledge of LAN/WAN, DHCP, DNS, TCP/IP, SNMP protocols
• In depth knowledge of Windows-based PCs and Servers
• Physical requirements and work environment: medium-high travel expectation, ability to lift 50 lbs., ability to work in close quarters, e.g., active Production Trucks, Control Rooms, Studio spaces, etc.

Preferred Qualifications

• Has extensive knowledge of television production hardware, software, systems, and specifications.
• Linux experience; RHEL, CentOS, Ubuntu, etc.

Required Education

• A.S. from an accredited institution a discipline related to Computer Science and Broadcast Engineering or 5 years previous experience working in live Production environments.

Preferred Education

• B.S. from an accredited institution a discipline related to Computer Science and Broadcast Engineering or 5 years previous experience working in live Production environments.