Job Description
As an experienced Public Cloud Platform SRE, you will be an integral part of the Public Cloud Enablement Team and you'll be making decisions on Public Cloud strategy, on-boarding and migration that impact our customers, clients, and businesses around the globe. Your experience in public cloud migrations of complex systems, anticipating problems, and finding ways to mitigate risk, will be key in leading numerous public cloud initiatives. Some of the key pillars you would be driving are platform modernization, Technology life cycle management, Security, Performance Testing, Resiliency and Automation. In addition, you will:

• Collaborate with product and engineering teams to deliver robust cloud-based solutions that drive enhanced customer experiences
• own end-to-end platform issues & help provide solutions to platform build and performance issues on the AWS Cloud & ensure the deliverables are bug free.
• strategize and guide various product teams on the standards and best practices related to the Public Cloud On-boarding process and help them migrate to public cloud while meeting all regulatory/compliance requirements.
• Develop, enhance, and maintain established standards and best practices, including the Public Cloud PTx process.

And while you'll be part of a tight-knit team that shares your passion for modern technology, you'll also gain access to the best minds in the business-both as part of the JPMorgan Chase & Co. global technology community, and through our partnerships with some of the most important technology firms in the world.
Job responsibilities

• Design resilient, secure, and high performing platforms in Public Cloud using JPMC best practices
• Improve reliability, quality, and time-to-market of our suite of software solutions moving to public cloud
• Drive, support, and deliver on a strategy to build broad use of Amazon's utility computing web services (e.g., AWS EC2, AWS S3, AWS RDS, AWS CloudFront, AWS EFS, CloudWatch, EKS)
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
• Provide primary operational support and engineering for the public cloud platform
• Debug and optimize systems and automate routine tasks.
• Collaborate with a cross-functional team to develop real-world solutions and positive user experiences at every interaction.
• Drive work streams to ensure Applications meet strict non-functional requirements for Public Cloud On-boarding
• Drive Cost management through the effective design and optimization of public cloud platforms and technologies.
• Organize and run game days, resiliency tests and chaos engineering exercises.
• Utilize programming languages like Java, Python, SQL, Node, Go, and Scala, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services
• Monitor metrics and program health, anticipate and clear blockers, manage escalations

Required qualifications, capabilities, and skills

• A strong understanding of business technology drivers and their impact on architecture design, performance and monitoring, best practices
• 6+ years' experience across the SDLC process - Design and/or Development and/or support
• 5+ years' experience/knowledge designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3
• Experience using DevOps tools in a cloud environment, such as Ansible, Artifactory, Docker, GitHub, Jenkins, Kubernetes, Maven, and Sonar Qube
• Experience/Knowledge using monitoring solutions like CloudWatch, Prometheus, Datadog
• Experience/Knowledge of writing Infrastructure-as-Code (IaC), using tools like CloudFormation or Terraform
• Experience with one or more public cloud platforms like AWS, GCP, Azure
• Experience with one or more automation tools like Terraform, Puppet, Ansible
• Experience with high volume, mission critical applications and their interdependencies with other applications and databases
• Ability to leverage Splunk and Dynatrace to identify and troubleshoot issues
• Experience with high volume, mission critical applications, and building upon messaging and or event-driven architectures.
• Experience in working in in large, collaborative teams to achieve organizational goals
• Experience with production/non-production support of highly available applications
• Experience with system performance monitoring and operational capacity management

Preferred qualifications, capabilities, and skills

• Bachelor's degree in computer science or other technical, scientific discipline
• Experience with distributed storage technologies like NFS, HDFS, S3 as well as dynamic resource management frameworks (Mesos, Kubernetes)
• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• Ability to program (structured and OO) with one or more high level languages, such as Python, Java, C/C++, Ruby, and JavaScript
• Keen understanding of financial and budget management, control and optimization of Public Cloud expenses

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.