Job Description
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead DevOps Software Engineer at JPMorgan Chase within the Consumer & Community Banking, Banking & Wealth Management team, you will play a crucial role in the platform architecture of the application's Continuous Integration/Continuous Deployment (CI/CD) environment. Your responsibilities will include enhancing Infrastructure as a Code (IaaC) and containerization, expanding CI/CD observability, and introducing new features to internal applications. You will collaborate with product management and user experience teams to address functional and non-functional requirements, and deploy cloud-native applications to various testing environments.
Job responsibilities

• Develops secure and high-quality production code, and reviews and debugs code written by others.
• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems.
• Troubleshooting and identify and mitigate difficult and complex technical problems and the coding skills to resolve those problems permanently through engineering and automation.
• Work as part of a global team to achieve project and organizational goals.
• Create high quality software using Agile/Scrum development practices, automated testing, and CI/CD pipelines (Jenkins, Groovy, etc).
• Manage Incident and Problem management processes, being accountable for resolution, root cause analysis and technology and business reporting and communication.
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture.
• Adds to team culture of diversity, equity, inclusion, and respect.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Focus in DevOps/SRE.
• In-depth knowledge of the financial services industry and their IT systems.
• Proficiency in automation and continuous delivery methods.
• Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security.
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Strong CI/CD pipeline experience with Jenkins; With experience using and developing software build scripting: Maven, Gradle etc.
• Hands-on with Configuration Management (CM) tools such as Ansible, Chef and Puppet with strong knowledge and experience in Python, Javascript, Groovy and NodeJS.
• Strong observability experience: white & black box monitoring, telemetry collection, and data analysis tools such as Grafana, Prometheus, Dynatrace, DataDog Kafka, Splunk, etc. along with server OS scripting, automation, and containers and container orchestration: Kubernetes, Docker.
• Familiarity with best practices for infrastructure design for applications using Microservices, APIs, Big Data, and more.
• Public/Private Cloud Experience AWS, Terraform,Pivotal Cloud Foundry plus hands-on experience with Linux and Cloud technologies.

Preferred qualifications, capabilities, and skills

• Have strong communication skills and be able to mentor and educate others on DevOps / SRE principles and practices.
• Exhibit an infrastructure / config / everything as code mindset and have participated in Test Driven Development or Business Driven Development environment.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.