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Lead Media Engineer

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Disney Media and Entertainment Distribution's mission (DMED) is to delight consumers worldwide with the entertainment and sports content they want most, with more choice, personalization, and convenience than ever before.
Comprised of Disney's international media businesses and the Company's streaming and linear services, the DMED Media Engineering segment aligns technology, content, and distribution platforms to expand the Company's global footprint to deliver world-class, personalized entertainment experiences to consumers around the world.
DMED is responsible for The Walt Disney Company's direct-to-consumer businesses globally, including the ESPN+ sports streaming service, programmed in conjunction with ESPN; Disney+, the Disney-branded direct-to-consumer streaming service; global advertising sales and ad technology for all of Disney's media properties, including ABC, ESPN, Freeform, FX Networks, National Geographic, and the Disney Channels; HotStar, the leading over-the-top streaming service in India; and the Company's majority ownership stake in Hulu.
Summary:
The Lead Media Engineer - Transmission Support is a hands-on leader providing advanced support-engineering dedicated to the day-to-day sustainment and triage of the Bristol Transmission core, Teleport, RF Distribution and all related systems. Bristol's transmission facilities support the acquisition, playout, and distribution of media for events and studio production for the Disney family of networks.
This system expertise role is responsible for the high-level sustainment of transmission, distribution, conditioning, monitoring, and routing infrastructure, among others, throughout the facility as well as to and from DMED's other facilities for content ingest and network distribution.
This person is expected to be intimately familiar with the facility's transmission operation, as well as leading and training others on the MEO staff at all DMED properties. They must have comprehensive knowledge of transmission-specific equipment and conventions, RF safety and maintenance procedures and IP transport and distribution workflows.
Responsibilities :

  • Collaborate closely with Systems Engineering on transmission design and build projects.
  • Collaborate with our Transmission Operations teams at all DMED Properties to ensure their support needs are being met.
  • Coordinate the learning plans, maintenance schedules and safety programs related to transmission across all MEO locations.
  • Coordinate the spare inventories and vendor support for our transmission areas across all MEO locations.
  • The engineer will be responsible for ensuring all broadcast and media infrastructure technical areas and services are provided to the highest standards and complete specific routine tasks as detailed by supervisory and management staff.
  • Fully proficient in set up, calibration, and operation of all RF tools and hardware.
  • Perform configuration, upgrades, troubleshooting, and restoration of infrastructure equipment. This includes, but is not limited to servers, mass storage devices, broadcast proprietary devices, complex cloud-based, and traditional broadcast playout support systems and global distribution models, including A/V routing, signal processing, automation, and remote control equipment (both IP and serial-based), satellite equipment (including RX/TX, satellite dishes, IRDs, and satellite receivers), fiber connectivity, MPEG2, MPEG4, and HEVC (ASI and IP based encoders and decoders), video and audio routers (baseband and 2110), audio mixers and consoles, cameras, monitors, broadcast monitoring and RF test equipment, and multi-viewer equipment.
  • Using a wide-array of software and hardware tools analyze and troubleshoot network health and the flow of media streams in the baseband and IP domains.
  • Escalate to Management, Engineering Services, and/or Infrastructure teams during high-priority incidents or during a loss of services.
  • Leads the planning and execution of facility upgrades and shutdowns to insure expected outcomes.
  • Author well-written, detailed technical documentation and Root Cause Analysis as required.
  • Provide on-call support 24 hours, 365 days per year. Support may entail phone conference, remote support sessions, or physical presence at the facility to assist with equipment failure or other critical issues impacting systems.


Basic Qualifications :

  • Demonstrated in-depth knowledge of television production, OTT, and network-level technical requirements, standards, and solutions.
  • Minimum of 8 years of experience in a fast-paced technical broadcast environment.
  • Minimum 6 years of experience in, Media/Broadcast Engineering with emphasis on building and maintaining RF/ Transmission Engineering systems.
  • Demonstrated ability to perform configuration, upgrades, troubleshooting, and restoration of infrastructure equipment.
    • This includes but is not limited to servers, mass storage devices, broadcast proprietary devices, complex cloud-based, and traditional broadcast playout support systems and global distribution models, including A/V routing, signal processing, automation, and remote control equipment (both IP and serial-based), satellite equipment (including RX/TX, satellite dishes, IRDs, and satellite receivers), fiber connectivity, MPEG2, MPEG4, and HEVC (ASI and IP based encoders and decoders), video and audio routers, audio mixers and consoles, cameras, monitors, broadcast monitoring and RF test equipment, and multi-viewer equipment.
  • Advanced problem-solving skills with a sense of urgency to identify the root cause and implement the fix
  • Extensive background in Broadcast Engineering fundamentals which include:
    • Video Timing
    • Signal Flow
    • HD video standards
    • Communication systems
    • Signal format changes
    • Baseband and 2110 Routing
    • Audio standards (AES / Embedded SDI / Dolby)
    • Playout systems
    • Transmission systems
    • The leadership of technical teams
  • Strong ability to read and generate system documentation (Visio, ACAD)
  • Demonstrated troubleshooting and problem-solving skills while maintaining a business-level view towards resolution. Must be able to troubleshoot complex multi-vendor system issues
  • Strong verbal, written, and interpersonal communication skills.
  • Physical requirements and work environment: Ability to climb ladders, work on raised structures, and building roofs. The ability to lift up to 40 lbs
  • One or more of the following or equivalent Broadcast IT certifications, ex. CCNA, MCP, AWS, CompTIA A+/Network+, SBE, SMPTE, VMware Associate.


Required Education :

  • High school diploma or equivalency


Preferred Education :

  • Bachelor of Science degree in Engineering, Information Technology, or a minimum of 8 years of experience in a media/broadcast environment as described above


Additional Information :
DISNEYTECH

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