This position is responsible for setting the technical standards and design principles for Cloud Platforms. This individual will guide the development and implementation of cloud based technologies. Provide technical expertise on complex projects and advanced troubleshooting of existing Cloud technology for use by department.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Responsible for setting the vision in the use of emerging technology within the Cloud Domain.
Work alongside all levels of Cloud Engineering, Software Engineer, and Architects to establish technical roadmaps for multi-cloud solutions based on established vision.
Provides full assistance to application development teams in leveraging automation and monitoring tools for continuous improvement of application deployments and monitoring.
Responsible and accountable for establishing the design of security best practices and initiatives throughout all layers of the Cloud model in conjunction with Enterprise Architecture and Enterprise Security Team.
Champion technical implementations for our Cloud service offerings.
Willingness to operate in an on-call environment to provide escalated support (Tier 4) for cloud engineered solutions.
Define the strategies, patterns, solution to improve the reliability of the system by reducing/eliminating points of failure.
Mentor and partner with the Engineering and Clouds Operations teams to ensure smooth, continued delivery of our service to clients.
Recommend/design solutions for improving application deployment and stability for product teams and train the teams in how to use the solutions.
Research and pilot new ways to automate job functions to enhance system/process efficiency and reliability
Drive architectural evaluations including requirements gathering, POCs for technology within the Cloud space such as caching layers, application servers, data repositories and more.
Ensure that new and existing products are engineered with clearly defined automation deployment principles included with all proposed solutions (XaaS/micro-services strategies).
Define key operational metrics and apply tools to gauge the product health in development, test and production environment.
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Expert with the VMWare suite of products
Expert with managing both physical and Virtual infrastructure
Expert with multiple operating systems (e.g. Windows and Linux)
Hands-on experience in one or more of cloud computing services (e.g. AWS, Microsoft Azure, Google Cloud Platforms, IBM, etc.)
in-depth knowledge hands-on experience with a variety of cloud service models (e.g. Private, Public, Multi-Cloud)
Advanced scripting in one or more languages (e.g. Python, Shell, PowerShell, Ansible or Perl)
Familiar with CI/ CD experience with Puppet, Ansible, Jenkins
Expert managing monitoring and alerting tools
Familiar with containerized workloads (e.g. Kubernetes, Openshift, TKGI)
Expert with firewalls, routing and load balancing
Skilled in troubleshooting methodologies
Must have excellent written and oral communications, including technical documents, and process documents.
Requires attention to detail and excellent organizational skills
Ability to contribute independently as well as be a team player
Experience managing and supervising technical tasks and projects
Bachelor's degree in Computer Science or related field, or equivalent experience
Required Related Work Experience and Number of Years
Network experience 8+
System Administration experience 8+
Container Services 2+
Preferred Skills/Abilities and Knowledge
Related Work Experience Number of Years
VMware System Administration experience 10+
VCF 4.0 with Infra. Automation and Lifecycle 2+
TKGI Enterprise Pivotal Container Services 2+
VMware NSX-T 2+
Cisco networking 5+
Firewall configuration & management 5+
Load Balancer configuration & management 5+
Enterprise Storage configuration & management 5+
CI/CD experience in a customer facing, production environment 2+
Experience as a Site-Reliability/DevOps System Engineer 4+
On Call support, on a rotation basis
ISY601 311627 311627BR