Lead Back-End Software Engineer - Error Tracking (Remote) at New Relic (Atlanta, GA)

| Atlanta, GA
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The members of the Error Tracking engineering team design, develop, and operate New Relic's Errors Inbox product, which sifts through approximately 2.5 million error messages per minute sent to us by tens of thousands of New Relic customers, coalescing similar errors into groups so that customers can focus and collaborate on the errors that impact their customers the most. Since we launched it's been our fastest growing product, used by thousands of customers every day! If you're interested in working on very high throughput, customer-facing applications, this may be the position for you.We have a globally distributed development organization with teams spanning a nine-hour swath of time zones, so we value the ability to communicate in written form, ranging from Slack to team notes. The Error Tracking team works remotely from their home offices, and we take work-life balance seriously, generally working 40-45 hours per week, on average. New Relic rewards efficiency.
What you'll do
  • Lead the Error Tracking team through design, implementation, observation, and scaling of micro-services that consume error data ingested from New Relic agents
  • Mentor emerging engineers on code craftsmanship and design and implementation decisions
  • Research new tools, services, and technologies to understand complex scenarios and propose new features
  • Solve sophisticated use cases requiring close collaboration with product design, management, and your tight-knit engineering team
  • Work in an agile environment with a DevOps approach -- teams build and maintain their own software, including taking turns being on-call
  • Work across timezones with many different teams at New Relic always trying to find solutions that work both for us as well as our customers

This role requires
  • 3+ years of technical leadership (e.g. as a team lead)
  • 7+ years of total engineering experience with robust engineering teams using modern object-oriented programming languages such as Java, C#, or C++.
  • 3+ years in-depth Java development experience (e.g. knowledge of how the GC works, multi-threading, etc.)
  • Experience with distributed messaging systems such as Kafka
  • Experience with relational data stores such as PostgreSQL
  • Intimate knowledge of software engineering principles
  • Experience building and operating highly-scalable distributed systems that are fault-tolerant
  • Experience designing for and deploying applications to common cloud provider infrastructure such as Amazon Web Services or Microsoft Azure
  • Collaborative and able to successfully navigate multi-functional teams within the organization
Bonus points if you have
  • Experience developing GraphQL APIs
  • Experience with Selenium or other test automation tools
  • Experience with Terraform or other infrastructure as code tooling
  • Experience with AWS EKS, SQS, S3, Redis, ElasticSearch, and/or Kubernetes
  • Experience with Git source control and GitHub Enterprise
  • Familiarity with Kanban agile methodology
  • Experience on a customer-facing software product team

We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First . The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.Read more about Flex First and New Relic's vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic at www.newrelic.com/blog/how-to-relic/future-of-work . Our hiring process Please note that visa sponsorship is not available for this position. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance ( https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf ). Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law. Interested in the details of our privacy policy? Read more here: www.newrelic.com/termsandconditions/applicant-privacy-policy Estimated Annual Salary Range: $ 162,000 - $ 202,000 (for Colorado based roles only)
Consistent with New Relic's values and applicable law, we provide the following information to promote pay transparency and equity. The salary range above represents a good faith estimate of the low and high end salary range for the listed position if based in Colorado. This role is eligible for the corporate bonus plan (or, if a sales role, a commission plan as defined in the sales incentive plan document), participation in our stock equity plan, short- and long-term incentives, and other department-specific awards that may be applicable. In addition, New Relic provides a variety of benefits to employees. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado with compensation that aligns with your location. The range provided may also represent candidate ranges and may not reflect the full range or geographic differential for an individual tenured employee.
Wage - midpoint 202,000 Wage - minimum 162,000 #LI-MM4 #LI-Remote This field has no functionality and it was added so that we could display the separator above
More Information on New Relic
New Relic operates in the Software industry. The company is located in San Francisco, CA, Portland, OR and Atlanta, GA. New Relic was founded in 2008. It has 2102 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 27 open jobs at New Relic, click here.
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