IT Systems Engineer - Backup Administration (Remote) at GuideWell (Jacksonville, FL)

| Jacksonville, FL
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The IT Systems Engineer, on the Florida Blue IT Storage/Service Team, is responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. IT Systems Engineers provide technical support, troubleshoot problems and perform scripting/programming to ensure stable and efficient operation of technology solutions.

Key Responsibilities:
  • Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology. Researches, designs, implements and tests technology solutions. Proactively monitors and reports performance and utilization of assigned technologies. Troubleshoots software and/or hardware issues/failures. Resolves alerts and performs remediation activities
  • Manages system/application environment and ongoing operations
  • Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards
  • Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners
  • Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors
  • Collaborates with IT and business area partners on work groups and initiatives
  • Participate in Disaster Recovery planning and exercises
Required Work Experience
  • 4+ years' experience in design, implementation, monitoring and troubleshooting technology or equivalent combination of transferable experience and education.
  • Hands on experience with backup administration and backup software
  • Experience with backup storage administration
  • Experience analyzing business requirements and translating them into technical solutions
  • Extensive working knowledge of multiple technologies and their interfaces and integration
  • Competent working in one or more environments highly integrated with an operating system.
  • Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations
  • High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
  • Ability to communicate technical information clearly and articulately
  • Related Bachelor's degree or additional related equivalent work experience IT related field

Preferred Qualifications
  • Experience with Commvault Data Protection Suite (or similar suite)
  • Experience with Disaster Recovery planning and exercises
  • Knowledge of storage solutions
  • Understanding of client server network routing configurations
  • Previous administration experience

General Physical Demands
Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.

We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive and equitable culture for our employees and communities.
More Information on GuideWell
GuideWell operates in the Healthtech industry. The company is located in Jacksonville, FL. GuideWell was founded in 2014. It has 200 total employees. It offers perks and benefits such as 401(K), Remote Work Program. To see all 54 open jobs at GuideWell, click here.
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