BitSight’s mission is to enable trust in digital transactions.  Together, we are transforming how the market governs cybersecurity risk through Security Ratings. BitSight Security Ratings are real-time, data-driven measurements of cyber security performance that help companies, investors, insurers, government agencies and regulators make informed, dynamic risk decisions impacting business results, financial investments and national security.

• Founded in 2011, BitSight transforms how organizations manage information security risk. 
• Manage third party risk, underwrite cyber insurance policies, benchmark performance, conduct M&A due diligence and assess aggregate risk. 
• Seven of the top 10 cyber insurers, 20% of Fortune 500 companies, and 3 of the top 5 investment banks use BitSight
• BitSight is the most widely used Security Ratings Service with over 2,500 customers and the largest ecosystem of users and information

Job Description

The IT engineer will manage the day-to-day operations and help support a rapidly growing organization. As an IT support engineer, you enjoy learning and supporting the latest technologies. You enjoy using technology, but you also want to secure that technology to reduce risk to the organization. Default configurations are your worst nightmare, and unpatched systems make you shiver, but you have the know-how and appetite to handle even the most difficult circumstances!

Requirements

• Detailed oriented, excellent verbal & written communication skills
• Strong problem-solving and troubleshooting skills
• Experience in a technical support role
• Ability to manage concurrent projects while adapting to rapidly changing priorities
• Asset management and tracking experience
• SaaS application administration experience
• macOS support and administration
• BS degree or equivalent work experience

Nice to have

• Experience working in a startup / fast-paced environment a plus
• WiFi support experience
• Zoom Audio-video support
• Enterprise patch management

Diversity. BitSight  is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Culture. We put our people first. BitSight offers best in class benefits, including unlimited paid time off, 401k match, and commuter benefits. All employees are bonus eligible. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at BitSight will give you the opportunity to fulfill your professional goals and expand your skills.

Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read.  Even if you don’t feel that you meet every single requirement, we still encourage you to apply.  We’re eager to meet people that believe in BitSight’s mission and can contribute to our team in a variety of ways.